Call Centre Admin Assistant

2 weeks ago


Wallington, Greater London, United Kingdom Specsavers Full time

Call Centre / Admin Assistant

Location:
Wallington


Salary:
Depending on experience


Hours: 4 or 5 days per week to include Weekend Working
Salary - Depending on Experience

Benefits:
Specsavers Perks, WeCare/LifeWorks, Headspace, Eye and Ear care discounts, birthday leave, enhanced family leave and company sick pay for eligible colleagues


Opportunities for further progression and training

Full training will be provided on all our systems.
Experience would be desirable but not essential

In this role you will be our customers first point of contact when they call in, and will need to respond to both Optical and Audiology calls from our customers and complete Admin tasks relevant to this role


You'll therefore need to be a natural when it comes to customer care - articulate, good with people, have communication skills, able to prioritise tasks, work independently, be self motivated, logical and provide the best levels of service possible.

You will also need to spend time within the Optical Departments, learning how the teams / departments work.


We'll also be looking for an organised approach, and a good standard of education in written English and Mathematic, and confidence with Microsoft Office.


INDR
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