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Experience Designer- Researcher

4 months ago


London, Greater London, United Kingdom Roman Health Pharmacy LLC Full time

Planday from Xero is a leading digital solution that uncomplicates everyday scheduling and workforce management by making it easier for businesses and shift workers around the world to communicate, collaborate, and get work done.

Powered by a community of local industry experts, Planday provides a best-in-class digital platform that is easy to use, accurate, secure, and compliant with local needs and standards.

From payroll and accounting to POS and reporting, its open API and tech ecosystem is scalable to fit shifting business needs and to build an engaged, flexible workforce.

Founded in 2004, Planday is headquartered in Copenhagen, Denmark and supports over 400,000 users across Europe, Australia and the US.

Planday was acquired by Xero in 2021.
As a UX Researcher, you'll evolve into a key player within our research team, taking ownership of projects and leading research activities

UX Insights Strategy:
Proficient in providing insights that drive strategic decisions with a long-term impact. You excel in integrating user-centricity into research, identifying and addressing knowledge gaps, and aligning research goals with business objectives.

Data analysis:

Proficient in data analysis, including formulating hypotheses, designing and implementing surveys, conducting descriptive data analysis, and using appropriate visualisations to communicate insights effectively.


UX Research & Insights:

Leads various research studies, from small to large evaluative ones, analysing data and reporting actionable insights to inform decision-making processes.

Your strong analytical skills enable you to interpret qualitative and quantitative data, providing meaningful insights.

UX Research Craftsmanship:
Demonstrate expertise in conducting various research methods, maintaining high-quality standards, and contributing to practise growth and training.

UX Research Operations:
Improve research practices and contribute to training efforts.

You excel in cross-team collaboration, education, facilitation, presentation, and storytelling, fostering a collaborative environment and presenting insights to diverse audiences.


Strategic UX Contributions:
Contribute to UX research strategies aligned with business objectives, driving innovation and product improvement.

Data-Driven Design Decisions:

High-Quality UX Deliverables: Efficient UX Operations: Implement research processes and tools that enhance efficiency and scalability across research projects and teams.


UX Insights Strategy:

Proven experience in driving strategic decisions with long-term impact, integrating user-centricity into research, and aligning research goals with business objectives.


Data analysis :
Proficient in formulating hypotheses, conducting surveys, analysing data, and using visualisations effectively.

UX Research & Insights:
Expertise in leading various research studies, analysing data, and reporting actionable insights.

UX Research Craftsmanship:
Proven expertise in conducting research methods and maintaining high-quality standards.

UX Research Operations:
Ability to improve research practices, utilising tools efficiently, and facilitating collaboration.
Benefits like pension, health insurance, inclusive support for new parents and generous vacation

  • On top of your annual base salary, you are offered to be part of an Employee Share Plan
  • Growth and progression opportunities – we want you to grow with us
  • Flexible remote work
  • Strong social culture with lots of team and company activities
  • Meaningful work – everyone at Planday contributes to improving the lives of shift workers around the globe
  • Healthy worklife balance and autonomous approach to work. Our tech stack is cutting edge and our engineering work is supported by dedicated inhouse scrum masters and agile evangelists.

At Planday, we firmly believe that diversity and inclusion are the cornerstones of innovation and a vibrant workplace culture, and we highly value the strength that diverse backgrounds offer.

Please let us know if you need reasonable accommodation during the application or interview process.