Experience Designer- Researcher

7 days ago

London, Greater London, United Kingdom Zebra People Full time £650 - £700

Job Summary:

Zebra People is seeking a highly skilled User Experience Researcher to join our team. As an Experience Designer- Researcher, you will play a key role in shaping the user experience of our digital services.

Key Responsibilities:

  • Plan, design, and conduct in-house usability testing sessions to support the design and development of digital services.
  • Lead the usability testing process from developing user recruitment briefs through to test moderation, analysis, and report writing.
  • Conduct in-house research to test new product and concept developments, including user requirements gathering and early-stage concept and prototype testing.
  • Work closely with designers and developers to turn user data into actionable product/service requirements that feed into prototype development and influence product direction.
  • Run co-design and research workshops with internal stakeholders to explore goals and share research findings and insights with project teams.
  • Present findings and related design/business recommendations and customer insights to senior decision makers.
  • Design and run usability studies on paper and digital prototypes and live sites and devices to improve branded digital services and products.

Requirements:

  • Previous experience working directly for a government agency/departments to GDS standards.
  • Strong understanding of user research methods and techniques.
  • Excellent communication and presentation skills.
  • Ability to work independently and as part of a team.

What We Offer:

Zebra People offers a dynamic and supportive work environment, with opportunities for professional growth and development.

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