Office Administrator

1 week ago


Durham, Durham, United Kingdom Marston Holding Limited Full time

Vacancy ID:

  • Town:
  • Durham
  • Closing Date:
  • Salary:
  • 11.04
Must be competent administrator working in a busy Parking Shop

Responsibilities to include:

  • To process parking fines through all stages of the TMA 2004 progression tree efficiently, effectively and within contractual timescales
  • To assist in processing responses to first stage challenges received from the public in relation to Notices issued
  • To prepare and despatch all VQ4 enquiries and investigate unsuccessful requests
  • To issue parking permits for Durham City and Durham County residents
  • To maintain filing systems within the contract
  • To maintain adequate levels of all controlled and uncontrolled stationery
  • To provide management information / reports as and when necessary for the Assistant Client Account Manager / Administration Supervisor
  • To assist in reviewing and developing quality assurance systems and procedures in the service area
  • To ensure quality manuals and records are maintained
  • To undertake the duties of the post in accordance with the Quality Assurance systems and procedures within the service
  • To assist with ANPR congestion charge system and the processing of parking fines through the RUC Scheme
  • To assist with the processing of parking fines for the Bus Lanes Contraventions through 3Sixty system
Monday - Friday 8.00am - 6pm

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