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Account Handler

3 months ago


Poole, Poole, United Kingdom Finch, Insurance Brokers Full time

Do you have experience in the Insurance industry and are eager to take the next step in your career? We have an exciting opportunity for you as an Insurance Account Handler in our welcoming team located in Poole.

When you join us as an Insurance Account Handler, you'll enjoy a schedule from Monday to Friday (no weekends required). You'll receive a competitive salary based on your experience along with a rewarding bonus structure. Additionally, you'll benefit from being part of the largest independent Insurance Brokers in the UK.

This position allows for hybrid working, with 3 days in the office and 2 days remote.

What does the role of an Insurance Account Handler entail here?

As an Insurance Account Handler, you'll provide support to a designated client portfolio daily, serving as their primary point of contact. Building strong relationships and assisting with inquiries will be crucial. This role is perfect for individuals who excel in customer service or sales, as client relationships are key to success.

What qualities are we seeking in our Account Handlers?

  • Essential to have experience in Commercial Insurance, with ideally 3+ years in the field
  • Bringing your best self to work consistently to offer clients an exceptional experience is paramount
  • Demonstrate proactivity, initiative, and entrepreneurial spirit
  • Display a willingness to learn, be inquisitive, and take advantage of opportunities for career-enhancing qualifications
  • Confidence in communicating with clients via phone and in person, emphasizing prior customer service experience
  • Team player with a positive attitude, collaborative nature, adaptability, and resilience to navigate changes
  • Show honesty and integrity, essential qualities in a financially regulated environment and in general

Joining us means you'll be embraced by our Ardonagh family and an organization that values your well-being. Additional benefits include:

  • 26 days of holiday leave plus bank holidays
  • Potential for career advancement within the Ardonagh family
  • Opportunity to obtain professional qualifications to bolster your expertise and career prospects
  • Pension scheme for future financial security
  • 24/7 support for physical and mental well-being for you and your family
  • Various corporate perks such as discounted gym memberships, cinema tickets, shopping discounts, Eyecare vouchers, cycle to work scheme, and more
  • One paid volunteering day to contribute to community initiatives
  • Ardonagh Community Trust (ACT) - Engaging in charitable fundraising with donation matching in local communities
  • The Spotlight Awards recognizing exceptional talent within our group

Don't hesitate, make your application today. One of our team members will reach out to you.

Ethos Broking, a group of Insurance Brokers under Ardonagh Advisory and the Ardonagh Group, is a dynamic player in the UK regional insurance landscape. With over 9000 employees, our diverse brands and wide array of products offer immense opportunities. We are dedicated to fostering an inclusive work environment free of discrimination, empowering our staff to bring their authentic selves to work and realize their full potential.

Upon successful application, we will conduct necessary employment checks before your start date, including verification of your recent employment, address, credit history, and a standard criminal record check.

Please be aware that a vacancy may close before the specified end date if we receive a satisfactory number of high-quality applications. No agency submissions, please.

Discover more about us on LinkedIn to get a glimpse of life at Ardonagh.

The Company

Ethos Broking, part of Ardonagh Advisory and The Ardonagh Group, is an active acquisition platform focused on the UK regional insurance sector. Through strategic acquisitions, such as the 'hub and satellite' strategy that has led to acquiring 40 independent brokers since 2016, Ethos now boasts a combined GWP exceeding £300m.