![Exclusive Collection](https://media.trabajo.org/img/noimg.jpg)
Reservations Co-ordinator at Pennyhill Park
2 weeks ago
In a Nutshell
We are actively seeking a Reservations Co-ordinator to come and join our busy Reservations team here at Pennyhill Park . As a Reservations Co-ordinator you\'ll be responsible for taking all the hotel bedroom reservations and Spa Day reservations and ensuring that all enquiries are converted to bookings.
Role ResponsibilityLots to do, but lots of fun
- Ensure that expectations are exceeded at all times
- Support the sales and operational teams in delivering exceptional standards
- Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
- Utilise systems ensuring effective diary management at all times.
- Ensure prompt and professional replies to all e-mails.
- Constantly update forecast sheet to ensure all staff can monitor upcoming business
- Anticipate guests' needs where possible to enhance the quality of service and positively promote sales to maximise revenue
- Operate and maintain the trace systems for reservations to obtain maximum occupancy, yield management and rate during peaks and troughs
- Generate and assist in up selling hotel services and facilities in addition to bedroom sales
- Continually communicate all reservations' activities in a concise way to all relevant areas of the hotel
- The role must ensure that all calls are answered and dealt with within our guidelines
- Assist the Reservations Manager and Hotel Revenue Manager in any other areas as and when required
Are you right for us?
The ideal candidate will have;
- Exceptional organisational skills
- A professional and friendly telephone manner
- The ability to work well under pressure
- Excellent team working skills
- A high standard of PC skills
- Confidence in working to their own initiative
And now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
- Competitive salary and benefits
- 29 days holiday (increasing with length of service)
- 50% Discount on food and beverage across all Exclusive properties
- Really big discounts of room nights across all Exclusive properties
- PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
- Meals on duty provided for free
- Recognition and rewards scheme
- Access to our learning platform including great training and development programs.
- Free gym access + where available dedicated classes.
- B Corp accredited and committed to improving our People, Product and Planet.
- Free downloads to newspapers, magazines and books
- Cycle to work scheme
- We expect a lot but we'll give a lot to get the right people. There are 4 main things we look for
- We want people with bags of character. We don't want you to hide your personality when you're at work, we want you to feel comfortable, to be who you are.
- We want people people. You've got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
- We need extra milers. So if you think the job description is all you have to do, then we're not for you.
- You have to put your heart into it. When you tell a guest you're happy to help, you have to mean it.
-
Reservations Co-ordinator at Pennyhill Park
3 weeks ago
Pennyhill Park, United Kingdom Exclusive Collection Full timeJob Introduction In a Nutshell We are actively seeking a Reservations Co-ordinator to come and join our busy Reservations team here at Pennyhill Park . As a Reservations Co-ordinator you\'ll be responsible for taking all the hotel bedroom reservations and Spa Day reservations and ensuring that all enquiries are converted to bookings. Role...
-
Pennyhill Park, United Kingdom Exclusive Collection Full timeJob Introduction In a Nutshell We\'re excited to share that we\'re actively recruiting for a Food & Beverage Assistant to join the Latymer team here at Pennyhill Park. Latymer - Pennyhill Park’s fine dining restaurant offering bold flavours in dishes using locally sourced ingredients inspired by the seasons. Awarded a Michelin star for 2021 and 5...
-
Chef de Rang
4 days ago
Pennyhill Park, United Kingdom Exclusive Collection Full timeJob Introduction In a Nutshell We currently have an exciting opportunity for a Chef de Rang to join the front of house restaurant team and help deliver these amazing dishes here at The Latymer at Pennyhill Park. Latymer - Pennyhill Park’s fine dining restaurant offering bold flavours in dishes using locally sourced ingredients inspired by the...
-
Bar Tender at Pennyhill Park
4 days ago
Pennyhill Park, United Kingdom Exclusive Collection Full timeJob Introduction In a Nutshell We are actively seeing an enthusiastic Bar Tender here at Pennyhill Park to provide an excellent guest experience. Working in a busy luxury hotel, your role will involve serving all beverages both alcoholic and non, making traditional cocktails (previous experience is essential), food service and general assistance in...
-
Room Attendant Pennyhill Park Hotel
4 days ago
Pennyhill Park, United Kingdom Exclusive Collection Full timeJob Introduction In a Nutshell We\'re looking for someone who\'s flexible to be able to "fill in" the gaps on our rota within the Housekeeping team here at Pennyhill Park . Working as part of the wider Housekeeping team, the Room Attendant will be responsible for maintaining the cleanliness and presentation of the hotel bedrooms. Whilst on an irregular...
-
Shift Engineer
3 weeks ago
Pennyhill Park, United Kingdom Exclusive Collection Full timeJob Introduction In a Nutshell We are actively seeking a Shift Engineer for our Spa at Pennyhill Park. Working alongside the rest of the maintenance team, you will ensure that all facilities within the Spa are maintained to the highest standards. By carrying out PPM, your job will be vital to ensure that our guests have an enjoyable and memorable...
-
Banqueting Sous Chef at Pennyhill Park
3 weeks ago
Pennyhill Park, United Kingdom Exclusive Collection Full timeJob Introduction In a Nutshell We are actively seeking a new Banqueting Sous Chef to help prepare and cook delicious food at Pennyhill Park Hotel & Spa. You will work closely with the Head Chef and be responsible for assisting in the management of the food and kitchen operations within our Conference and Banqueting Kitchen brigade. This is a challenging...
-
Banqueting Sous Chef at Pennyhill Park
2 weeks ago
Pennyhill Park, United Kingdom Exclusive Collection Full timeJob Introduction In a Nutshell We are actively seeking a new Banqueting Sous Chef to help prepare and cook delicious food at Pennyhill Park Hotel & Spa. You will work closely with the Head Chef and be responsible for assisting in the management of the food and kitchen operations within our Conference and Banqueting Kitchen brigade. This is a challenging...
-
Spa Receptionist at Pennyhill Park
4 days ago
Pennyhill Park, United Kingdom Exclusive Collection Full timeJob Introduction In a Nutshell We are very proud of our Spa and our guests tell us that it is in a ‘world of its own’ and has been ‘the best Spa they have ever visited’ – wouldn’t it be nice to boast that you work here?....and you could! Apply today and start the next phase of your career. If you enjoy variety and meeting lots of new...
-
Managed Order Co-ordinator
4 weeks ago
Park, United Kingdom Wavenet Full time**Wavenet are a Telecoms and Technology company headquartered in Solihull. We’re a communications company with a difference.** Our work stands out from the crowd. Offering exceptional 24/7 support based in the UK, dedicated Account Managers and unrivalled SLA guarantees on a wide range of our solutions, Wavenet is a trusted supplier of voice, data, cloud,...
-
Office Co-ordinator/manager
4 weeks ago
Birmingham Business Park, United Kingdom Morgan Parkes Recruitment Limited Full time**Job Title: Office Co-ordinator/Manager** ** TEMPORARY - IMMEDIATE START** **Salary: £14.03 - £15.59 Per hour** **Location: Birmingham Business Park - B37** **Hours: Monday - Friday,07.30 - 16.00, with a 15.30 finish on a Friday** **Description**: A well-respected and long-established company based on the Birmingham Business Park is currently...
-
Pennyhill Park, United Kingdom Exclusive Collection Full timeJob Introduction In a Nutshell We are actively seeking a Food & Beverage Assistant to help create happiness in amazing places by ensuring our guests receive a rapturous welcome whilst enjoying our dining experiences. Breakfast, lunch, afternoon tea and dinner are served at our guest’s convenience, whether formally in the hotel, or alfresco on the...
-
Spa Housekeeping Supervisor
4 days ago
Pennyhill Park, United Kingdom Exclusive Collection Full timeJob Introduction In a Nutshell As Spa H ousekeeping Supervisor and Duty Manager you will ensure that the Spa Housekeeping Team are supervised on the floor ensuring all treatment rooms and public areas are cleaned and serviced to the required standard, and be aware of Security, Health and Safety, whilst exceeding our customers\' expectations. You will be...
-
End Point Assessment Co-ordinator
4 weeks ago
Stoneleigh Park, United Kingdom Lantra Full time**End Point Assessment Co-ordinator (Apprenticeships Department)** Lantra House, Stoneleigh Abbey, Kenilworth, Coventry (hybrid working with one to two days in the office per week) **The Company** Lantra is a leading awarding body for land-based industries in both the UK and the Republic of Ireland. We develop quality training courses and nationally...
-
Small Works Co-ordinator
7 days ago
Park Royal, United Kingdom Bouygues Energies & Services UK Full time**Small Works Co-ordinator**: Bouygues Energies & Services Solutions - Park Royal Bouygues Energies & Services currently has an exciting opportunity for a full-time Small Works Co-ordinator to join our Facilities Management team at Central Middlesex University Hospital in Park Royal. **This is a permanent position working 40 hours per week, from 08.00 to...
-
Bagshot Park, United Kingdom The Royal Household Full timeHousehold / Department- The Household of The Duke and Duchess of Edinburgh- Location- Bagshot Park- Contract/recruitment type- Permanent- Starting salary- circa £27,000- Hours of work- 37.5 hours per week, Monday to Friday- About the role**It's supporting the team at the heart of a world famous institution** Their Royal Highnesses The Duke and Duchess of...
-
Systems Support Co-ordinator
3 weeks ago
Stoneleigh Park, United Kingdom Lantra Full time**Systems Support Co-ordinator** Lantra House, Coventry (with hybrid working) **The Company** Lantra is a leading awarding body for land-based industries in both the UK and the Republic of Ireland. We develop quality training courses and nationally recognised qualifications that are delivered through a national network of training Provider Partners. Working...
-
Small Works Co-ordinator
2 weeks ago
Park Royal, United Kingdom Bouygues Energies & Services UK Full timeSmall Works Co-ordinator:Bouygues Energies & Services Solutions - Park RoyalBouygues Energies & Services currently has an exciting opportunity for a full-time Small Works Co-ordinator to join our Facilities Management team at Central Middlesex University Hospital in Park Royal. This is a permanent position working 40 hours per week, from 08.00 to 17.00,...
-
Planned Programme Co-ordinator
2 weeks ago
Old Park, United Kingdom The Wrekin Housing Group Full time**Location**: HQ, Old Park in Telford although it will be hybrid and agile **Salary**: Scale 6 - Beginning at £30,572 per annum with annual increases to £32,615 per annum **Hours**:36 hours per week **The Role**: The Planned Programme Co-Ordinator will work with, and supervise, the planners and administrators within the team to provide an efficient and...
-
Hire & Sales Coordinator - Kinning Park
4 weeks ago
Kinning Park, United Kingdom GAP Group Full timeVacancy details **Division**: - Lifting - Hire & Sales **Title**: - Hire & Sales Coordinator - Kinning Park **Contract type**: - Permanent Full Time Vacancy location **Location**: - United Kingdom, Scotland, Kinning Park Lifting **Location**: - Unit 3 & 4, 43 Maclellan Street, GLASGOW, G411RRRequester **Number of positions to be provided**: -...