Credit Controller

7 days ago


Chesterfield, Derbyshire, United Kingdom Gi Group Full time

Credit Controller based in either Leicester or Chesterfield

£25k PA - Hybrid role 3 days in the office

Could consider full time or part time

What is our Employee Promise I hear you say. Well the Employee Promise is aimed to help you look after emotional wellbeing, physical wellbeing and financial wellbeing. We truly believe there are a number of benefits which will be personal to youno matter who you are.

Some of the key benefits are:


  • 25 days annual leave rising with service up to 30 days
  • Your birthday off
  • Flexible start and finish times
  • Hybrid working
  • Flexible Bank Holidays
  • Work from anywhere up to four weeks a year
  • Industry leading training we have developed a full L&D programme to suit
  • Career Pathway programme
  • Paid time off to volunteer / move house
  • Enhanced Maternity, Paternity & Adoption Pay
  • IVF flex & support
  • Menopause flex paid HRT treatment
  • Financial coaching
  • Healthcare / dental / glasses & eye tests / alternative therapies / flu jab
  • Life assurance
Plus so much more #morethanwork


So if you want to be part of change and have a real impact, as well as benefit from all of the above, then please apply.


Credit Controller Responsibilities (not limited to)

  • Responsible for debt collection and query resolution across specific allocated accounts ensuring:
  • Issuing of invoices following customer specification
  • Ensuring payments are collected within agreed payment terms
  • Escalation of issues as they arise
  • Issue credit notes / amended invoices where necessary
  • Documentation of all discussions with clients within systems
  • Establishment of excellent working relationships with customers and internal Operational Teams
  • Perform credit checks on new customers and create customer accounts ensuring all paperwork received is in line with Company Policy
  • Liaise with cash allocator to ensure allocation of payments to customer accounts in a timely and accurate manner
  • Documentation of relevant customer processes and procedures
  • Adherence to policies within the department

Credit Controller Skills

  • Must be able to demonstrate that they have had previous credit control experience in a high volume department
  • A good knowledge of basic IT and intermediate Excel skills
  • An excellent telephone manner and is able to act calm under pressure or in difficult customer conversations
  • Strong attention to detail
  • Excellent interpersonal and communications skills
  • Knowledge of Opera and Navision is preferable but not essential
Gi Group iCIMS is acting as an Employment Agency in relation to this vacancy.
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