Independent Living Adviser

1 week ago


Coventry, Coventry, United Kingdom Penderels Trust Full time

We are looking for someone to join our Financial Money Management Department to provide advice and information to individuals receiving financial services, e.g.

Appointeeships. This role will be based at our head office in Coventry and will involve travel throughout Coventry and Warwickshire.

Location:
Coventry, CV3 3GU (includes home & office working)

Salary:
£18,642 per annum, increasing to £19,015 after probation

Hours:30 hours per week

Days & Times:
Monday to Thursday - 9:00am to 3:00pm and Friday - 9:00am to 5:00pm

Closing Date:
Sunday 11th June 2023

Interview Date:
Interviews may take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted for our screening telephone call process

The Role:

  • As an Independent Living Adviser (Appointeeships), your main duties will include:
  • Acting as an appointee for a caseload of individuals to ensure all financial arrangements are properly documented and managed within Penderels Trust guidelines
  • Ensuring Appointeeships are managed in a person centred approach that promotes the independence of the individual
  • Ensuring that systems are in place for each individual receiving an Appointeeship and to ensure that they are safeguarded from fraud and financial abuse
  • Liaising with Local Authorities, the DWP and other official agencies in all matters relating to Appointeeships including change of circumstances and to do this without unnecessary delay resulting in over/underpayments
  • To organise and attend meetings and/or reviews with customers, colleagues and local authority staff where necessary including initial visits to new Appointeeships
  • To keep up to date with changes to legislation relating to Appointeeships
  • Entering and maintaining information on a central database relating to all individuals receiving an Appointeeship

Skills, Experience and Qualification - We are looking for someone with the following attributes:

  • Experience of working with vulnerable people
  • Experience of providing information or advice to others or within a customer service environment
  • Ability to communicate clearly both verbally and in writing adapting your style to suit the audience
  • Ability to manage diary and workload effectively
  • Current driving licence and unrestricted use of vehicle
  • Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook)
  • Ability to produce letters and other documents to a high standard
  • Ability to input and maintain accurate data records
  • Excellent telephone manner
  • Ability to work as part of a team and on own initiative
  • Ability to work flexible and to deadlines
  • Hold minimum GCSE Grade '4' or equivalent in English and Maths

Perks:
Employee assistance programme / Subsidised car breakdown cover / Death in service benefit / 23 Days annual leave plus bank holidays Increased entitlement with length of service, this will be pro rata / 2 Additional leave days in December (After 12 months service) / Flexible half-day finish / Free car parking facilities

Job Type:
Permanent

Salary:
£18,642.00 per year

Work Location:
In person

Application deadline: 11/06/2023

Reference ID:

ILAFM

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