Hospitality Service Expert
2 weeks ago
Hospitality Service Expert:
London Croydon Aerodrome Hotel, Signature Collection Hotel by Best Western:
The Opportunity
A truly flexible position, working multi-functionally across the entire hotel operation as and when the business requires such as Reception, Conference & Events, Restaurant and Bar and Housekeeping, personally ensuring that our guests always receive exceptional service and that all aspects of the operation are maintained and presented to the highest possible standard.
Benefits
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Access to 24/7 Employee Assistance Programme 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
- Refer a friend scheme from £500 to £1000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Pension Scheme.
- Free meals on duty.
Cycle to Work
- Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
- Proven experience of working in a customer facing role, such as F&B, reception, meeting & events, housekeeping etc. Ideally gained within the hospitality sector
- Excellent level of numeracy and literacy skills
- Excellent oral and written Communication skills
- Excellent problemsolving skills and attention to detail. With the ability to work under pressure
- Strong Organisation and Planning skills and the ability to prioritise appropriately.
- Fully flexible with working hours/shifts
- Possess a cando attitude.
- Good understanding of the English language
Hotel
The London Croydon Aerodrome Hotel, part of the Signature Collection Hotel by Best Western, is in an incredibly convenient location.
Easy access to central London which is just 12 miles away and only 15 minutes by train from East Croydon Station.
The hotel has 110 bedrooms including family bedrooms, stylish wedding venue for up to 130 guests plus 5 meeting rooms for up to 170 delegates.
The hotel provides great value, premium accommodation just outside London for both business travellers to the south-east of England or families looking to be thrilled at Chessington World of Adventures or Thorpe Park.
Of course, all of London's top attractions such as Buckingham Palace and the London Eye are just a short distance away and that's why our location is ideal for short breaks in the capital.
About us
We have 46 hotels in our growing UK portfolio, international brands Crowne Plaza, Holiday Inn, and Best Western under our belt and all in some fantastic locations, it's no surprise that LGH Hotels Management is the place to be.
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