Receptionist

1 week ago


Cheadle, Staffordshire, United Kingdom Manchester Fertility Full time
Manchester Fertility is one of the UK's leading private fertility clinics.

Based in Cheadle in South Manchester, we help patients to realise their dream of starting a family and have helped more than 7000 babies to be born.


As one of the first private fertility clinics, established 35 years ago, we pride ourselves on being innovative, nurturing and offering the highest level of care.

Patients have access to the latest fertility treatments and specialist doctors who are experts in their field and we are proud to have one of the largest donor egg and sperm banks in the UK.


It is our personal approach which sets us apart and gives us our outstanding reputation for excellent patient care and innovation.


As an employer, we offer this same care to all of our colleagues and can offer a diverse, interesting and supportive career.

We are proud of our great working environment and loyal and dedicated team and will continue to invest to help our colleagues and our patients.


The Role


The receptionist team provide a continuous, quality service to all patients and visitors by managing the patient flow efficiently, delivering excellent customer service.

Our reception team provide the highest level of patient service and provide an excellent patient experience at all times.

Key Responsibilities:

  • Provide the highest standard of patient care at all times ensuring all patients, staff and visitors receive a warm, professional and courteous welcome on arrival to the clinic
  • Deal effectively and efficiently with general enquiries at all times
  • Demonstrate an excellent telephone manner at all times
  • Maintain patient confidentiality at all times
  • Process payments and update patient record transactions appropriately
  • Ensure a high level of accuracy when recording patient information
  • General administrative duties (organising prescriptions/booking taxis/filing/photocopying/letter typing)
  • Booking and scheduling patient appointments
  • Receive deliveries and distribute accordingly
  • Maintain cleanliness and hygiene levels in reception areas at all times
  • Provide patients with accurate and up to date information on request (via multiple channels)
  • Adhere to HFEA guidelines and other regulatory requirements
  • Maintain up to date knowledge of current procedures and policies
  • Work closely with all departments to ensure a smooth patient journey for every patient
  • Provide administrative support to other departments where required (e.g. during periods of annual leave)

Required Attributes/Skills/Experience:

  • Exceptionally empathetic with a passion for patient service
  • Experience of dealing with patients on the telephone and face to face
  • Selfmotivated and able to prioritise your workload
  • Excellent communication skills, diplomatic, tactful with the ability to deal with difficult situations
  • Organised and able to multitask
  • Excellent time keeping
  • Excellent I.T. Skills
  • Have the ability to build rapport with all patients while remaining professional
  • Have the resilience to deal with different patients and adapt your style when necessary

Team work and quality are vital aspects in the success of our team and all members of staff are expected to:

  • Manage data in accordance with internal and GDPR regulations
  • Promote and comply with the company's policies, Equal Opportunities and any other policies adopted for the wellbeing of patients, staff and visitors.
  • Take an active part in regular team meetings and be involved in the general development of the Company, ensuring effective communication.
  • Display at all times personal standards that portray and maintain Manchester Fertility's profile and image.
Maintain effective partnerships at all working levels. To present in a calm and professional manner at all times

  • Flexibility and adaptability to meet the changing needs of the business
  • Act in the best interest of Manchester Fertility and patients at all times

Education and Experience:

  • GCSE Maths and English
  • Experience in a similar environment/customer/patient facing role is desirable.
  • Previous administration experience is essential
  • Previous experience in a customer/patient facing role


This job description is not a definitive or exhaustive list of responsibilities, but incorporates the key framework of responsibilities and duties of the post holder.


Salary:
£12.00 per hour

Benefits:

  • Company events
  • Company pension
  • Private medical insurance

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Cheadle: reliably commute or plan to relocate before starting work (required)

Experience:

  • Receptionist or administration: 1 year (required)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person
  • Receptionist

    1 week ago


    Cheadle, Staffordshire, United Kingdom Simpson Judge Full time

    Job Title - Legal ReceptionistLocation - South Manchester - Office BasedSalary - Up to £23,000 DOEWe are looking to appoint an experience Legal Receptionist to work for an established High Street Law Firm in the South Manchester area.The position will include: First point of contact for enquires. Dealing with clients, third parties etc. Opening new files....

  • Dental Receptionist

    1 week ago


    Cheadle, Staffordshire, United Kingdom The Dental Lounge Full time

    Part Time Temporary Dental Receptionist EXPERIENCE ESSENTIALWe have a temporary position available at The Dental Lounge. In order to be able to continue offering our patients a 5 star service, we have an opening for another receptionist. DENTAL EXPERIENCE IS ESSENTIAL. At the moment this is a temporary part time position, but this may become permanent...


  • Cheadle, Staffordshire, United Kingdom Care UK Residential Care Services Full time

    Receptionist required to join the team at our Abney Court Care HomeShift Patterns-Days (32 hours per week)Hourly Rate-£10.42 plus excellent benefitsYou:Your role:As a Receptionist/Administrator at Care UK, you can look forward to:Competitive pay we pay more than the average Fasttrack career options, e.g. into management roles Quality training to develop...


  • Cheadle, Staffordshire, United Kingdom David Lloyd Clubs Full time

    Receptionist - Cheadle Would you like to join the largest Health and fitness operator in Europe with a personal development plan whilst working with a team who have a passion to serve? A career with David Lloyd Clubs as a Receptionist is hugely rewarding. We like to think we have the best environment, the best equipment and the best people. Alongside this...


  • Cheadle, Staffordshire, United Kingdom Together Full time

    Company DescriptionWe're Together - the market leading property finance experts with an entrepreneurial spirit. Based in Cheadle, South Manchester, we've been established since in 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making finance work for...

  • Dental Receptionist

    1 week ago


    Cheadle, Staffordshire, United Kingdom Smile club Full time

    We have an exciting opportunity for a receptionist to join our friendly growing mixed NHS/private dental practice in Cheadle Hulme. We are looking for a friendly, professional, dynamic person to join our front of house team.Job role Requirements: Answering calls and assisting patients with queries and booking appointments. Preparing patients and assisting...

  • Clinic Receptionist

    1 week ago


    Cheadle, Staffordshire, United Kingdom The Dermatology Partnership Full time

    Part-time (32hrs) availableSalary dependant on experience, starting from £11.55We're looking for an enthusiastic, organised and friendly receptionist to join our small, close-knit team at Everything Skin Clinic - Cheadle.Overall Responsibilities are: Checking in patients on arrival. Preparing and setting up the clinics for the day. Opening or Closing the...

  • Hotel Receptionist

    1 week ago


    Cheadle, Staffordshire, United Kingdom Oddfellows On The Park Full time

    Oddfellows on The Park is a 22-roomed boutique hotel; home to The Galloping Major restaurant, The Stud Room bar and wonderful events space, which all inhabits the beautifully restored Victorian Bruntwood Hall. Set amongst the 100 acres of Bruntwood Park, Cheadle, it offers a stimulating accessible work environment, close to Manchester city centre and...

  • Receptionist

    1 week ago


    Cheadle, Staffordshire, United Kingdom CBRE GWS Full time

    CBRE Global Workplace Solutions is a global provider of integrated facilities and corporate real estate management. We are recruiting a Receptionist to join the team located in Cheadle, Cheshire where they will be working alongside one of our major Clients, Agilent.ResponsibilitiesService Delivery Provide an exceptional, totalintegrated Customer Service...


  • Cheadle, Staffordshire, United Kingdom Dr Carmel Morris and Partners Full time

    JOB DESCRIPTIONTITLE OF POSTBank Staff Medical ReceptionistAPPOINTMENTBank Staff ContractRESPONSIBLE TO:Patient Services SupervisorBusiness-Practice ManagerPartnersJOB SUMMARYReceive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.Provide general assistance to the...


  • Cheadle, Staffordshire, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    We are seeking a bright and friendly individual to join our team supporting our premises within cluster 3 as a floating receptionist. The role of receptionist provides an efficient, effective service delivering the very best service to our patients and visitors. Utilise the patient administration system (RiO) on a daily basis keeping accurate records and...


  • Cheadle, Staffordshire, United Kingdom Homefast Full time

    Job Profile: An exciting opportunity has arisen to join LSL Property Services PLC, one of the United Kingdom's largest property companies, at our busy Cheadle Conveyancing Centre. LSL Property Services plc is a leading provider of residential services to its customer groups; offering services including estate agencies, lettings, surveying and mortgage advice...

  • Veterinary Surgeon

    1 week ago


    Cheadle, Staffordshire, United Kingdom Vetisco Full time

    Medivet Gatley is a modern well-equipped 8 vet practice with a team of 7 receptionists plus an admin team enabling the RVN's to do the jobs that they qualified to do The practice benefits from digital x-ray and in house blood machines, multiparameter machine for anaesthetic monitoring, separate dog and cat wards and waiting rooms. The clinic is silver cat...


  • Cheadle, Staffordshire, United Kingdom Teacheroo Full time

    Job Introduction We are looking for a friendly administrator to join our Junior School at Cheadle Hulme School. The post holder will welcome pupils, staff, parents and visitors in a professional and efficient manner, and provide administrative support for all aspects of the department.Main ResponsibilitiesResponsibilities will include: Providing Receptionist...

  • Receptionist

    1 month ago


    Cheadle, United Kingdom Prestige Recruitment Group Full time

    **Receptionist** Are you available for work ? Do you have receptionist experience? We are looking for temporary Reception / Front of House cover to start ASAP in Cheadle. Duties include meeting and greeting, answering calls, visitor induction and any work as required. Hours are 7:30am to 4.00pm with a 30-minute lunch break. Dates to the end of February...

  • Receptionist

    2 weeks ago


    Cheadle, United Kingdom Prestige Recruitment Group Full time

    **Receptionist** Are you available for work in January 2023? Do you have receptionist experience? We are looking for temporary Reception / Front of House cover to start 9th January 2023 in Cheadle. Duties include meeting and greeting, answering calls, visitor induction and tannoy work as required. Hours are 7:30am to 4.00pm with a 30-minute lunch...

  • Dental Receptionist

    2 weeks ago


    Cheadle, United Kingdom The Dental Lounge Full time

    **Part Time Temporary Dental Receptionist EXPERIENCE ESSENTIAL** **We have a temporary position available at The Dental Lounge. In order to be able to continue offering our patients a 5 star service, we have an opening for another receptionist. DENTAL EXPERIENCE IS ESSENTIAL. At the moment this is a temporary part time position, but this may become...

  • Dental Receptionist

    2 weeks ago


    Cheadle, United Kingdom The Dental Lounge Full time

    **Part Time Dental Receptionist EXPERIENCE ESSENTIAL** **We have a temporary position available at The Dental Lounge. In order to be able to continue offering our patients a 5 star service, we have an opening for another receptionist. DENTAL EXPERIENCE IS ESSENTIAL. At the moment this is a temporary part time position, but this may become permanent towards...

  • Dental Receptionist

    2 weeks ago


    Cheadle, United Kingdom The Dental Lounge Full time

    **Part Time Temporary Dental Receptionist EXPERIENCE ESSENTIAL** **We have a temporary position available at The Dental Lounge. In order to be able to continue offering our patients a 5 star service, we have an opening for another receptionist. DENTAL EXPERIENCE IS ESSENTIAL. At the moment this is a temporary part time position, but this may become...

  • Receptionist

    3 weeks ago


    Cheadle Heath, United Kingdom Simpson Judge Ltd Full time

    **Job Title - Legal Receptionist** **Location - South Manchester - Office Based** **Salary - Up to £23,000 DOE** We are looking to appoint an experience Legal Receptionist to work for an established High Street Law Firm in the South Manchester area. **The position will include**: - First point of contact for enquires. - Dealing with clients, third...


  • Cheadle, United Kingdom Hexagon Recruitment Full time

    **Hexagon Recruitment are pleased to be recruiting for our client located in Cheadle. For the position of a Part Time Receptionist** Our client are a busy office and require a Part Time Receptionist to work within a very busy office where you will be required to answer telephone and book in any visitors. **Pay Rate**: £10.42 per hour **Hours...


  • Cheadle, United Kingdom Gibson Hollyhomes Full time

    Receptionist / Facilities Assistant – Part – Time Cheadle area – Immediate start £11.50 per hour Our client is currently looking for a Front of House Receptionist. You will be responsible for covering the main Reception area and providing a professional and welcoming atmosphere to visitors and staff. Working 1pm – 5.30pm Monday – Friday 22.5...


  • Cheadle, United Kingdom Gibson Hollyhomes Full time

    Receptionist / Facilities Assistant – Part – Time Cheadle area – Immediate start £11.50 per hour Our client is currently looking for a Front of House Receptionist. You will be responsible for covering the main Reception area and providing a professional and welcoming atmosphere to visitors and staff. Working 1pm – 5.30pm Monday – Friday 22.5...


  • Cheadle, United Kingdom Gibson Hollyhomes Full time

    Receptionist / Facilities Assistant - Part - Time Cheadle area - Immediate start £11.50 - £12.00 per hour Our client is currently looking for a Front of House Receptionist. You will be responsible for covering the main Reception area and providing a professional and welcoming atmosphere to visitors and staff. Working 1pm - 5.30pm Monday - Friday 22.5...

  • Receptionist

    3 weeks ago


    Cheadle, United Kingdom Wild Berry Associates Full time

    A leading professional, friendly and corporate highly established company with offices in multiple areas of the UK are currently looking for a bright, friendly and professional Receptionist to join their Cheadle offices asap this week on an on going temporary basis. - Meet and greet visitors - Generate visitor passes - Room dairy management - Organise...

  • Receptionist

    2 weeks ago


    Cheadle, United Kingdom Manchester Fertility Full time

    Manchester Fertility is one of the UK’s leading private fertility clinics. Based in Cheadle in South Manchester, we help patients to realise their dream of starting a family and have helped more than 7000 babies to be born. As one of the first private fertility clinics, established 35 years ago, we pride ourselves on being innovative, nurturing and...


  • Cheadle, United Kingdom GSF SANDYLIGHT LTD Full time

    **Full Time Receptionist Required**: GSF are currently looking for a friendly and efficient Receptionist to join one of our sites on a full-time basis Monday to Friday in Southgate Centre One, Wilmslow Road, Cheadle, SK8 3PW. **Pay Rate**: £12.00 per hour **Working Hours**: 08:00am - 14:00pm - Monday to Friday **Key tasks will include but are not limited...

  • Full Time Receptionist

    2 months ago


    Cheadle, United Kingdom GSF SANDYLIGHT LTD Full time

    **Full Time Receptionist Required**: GSF are currently looking for a friendly and efficient Receptionist to join one of our sites on a full-time basis Monday to Friday in Southgate Centre One, Wilmslow Road, Cheadle, SK8 3PW. **Pay Rate**: £11.08 per hour **Working Hours**: 08:00am - 16:00pm - Monday to Friday **Key tasks will include but are not limited...


  • Cheadle, United Kingdom GSF SANDYLIGHT LTD Full time

    **Full Time Receptionist Required**: GSF are currently looking for a friendly and efficient Receptionist to join one of our sites on a full-time basis Monday to Friday in Southgate Centre One, Wilmslow Road, Cheadle, SK8 3PW. **Pay Rate**: £11.08 per hour **Working Hours**: 08:00am - 16:00pm - Monday to Friday **Key tasks will include but are not limited...


  • Cheadle, United Kingdom Care UK Residential Care Services Full time

    **Excellent opportunity for a Receptionist/Administrator at Abney Court Care Home!** **22.5 Hours a week including every other weekend** **Shift times are 9am - 5pm** **£9.50 per hour plus excellent benefits!** **You**: ***Your role**: As a Receptionist/Administrator at Care UK, you can look forward to: - Competitive pay - we pay more than the...


  • Cheadle, United Kingdom Care UK Residential Care Services Full time

    **Receptionist required to join the team at our Abney Court Care Home!** **Shift Patterns-Days (32 hours per week)** **Hourly Rate-£10.42 plus excellent benefits** **You**: ***Your role**: As a Receptionist/Administrator at Care UK, you can look forward to: - Competitive pay - we pay more than the average - Fast-track career options, e.g. into...

  • Receptionist

    6 days ago


    Cheadle, United Kingdom Integrate Hearing Ltd Full time

    **Integrate Hearing Ltd** is looking for a full-time **Receptionist** to join our team in Cheadle! **Responsibilities**: - Greet and welcome patients as soon as they arrive at the clinic - Answer and direct phone calls - Schedule and confirm appointments - Create and update records and documents using computer systems and office management programs -...


  • Cheadle, United Kingdom A TOUCH OF CLASS BEAUTY Full time

    Job Overview: Here at A Touch of Class we take pride in offering our clients a luxurious and friendly experience and we love to maintain a happy and welcoming environment. Responsibilities: - Greet clients and visitors with a welcoming demeanor - Answer phone calls, schedule appointments, and manage salon bookings - Maintain a tidy reception area and ensure...


  • Cheadle, United Kingdom Wild Berry Associates Full time

    This role is for short notice cover for annual leave and sickness cover. It is not regular weekly work and I cannot confirm any start date at this point. Hours will be 0800-1630 in Cheadle, Manchester SK8 General job description - issues passes - letting visitors and staff in and out of the car park - room booking - dealing with post and liaising with...