HR Adviser

2 weeks ago


Milton Keynes, Milton Keynes, United Kingdom FS1 Recruitment - Marketing, Digital & Creative Recruitment Full time

Senior HR/People Adviser

Location:
Milton Keynes/Hybrid

Temporary to start ASAP until 31st July 2023


Our client is looking to recruit an experienced Senior HR Adviser to provide a customer focused and best practice service to employees and managers.


Key Responsibilities:

  • Provide complex employment law, policy advice and support to colleagues and managers on several people related matters.
  • Instil best practice and consistency by providing ER advice and guidance across the business and support managers with the proactive informal resolution of people matters.
  • Develop and coach managers in dealing with people management related issues.
  • Working with People Business Partner's and managers to identify areas of concern and trends to find appropriate solutions.
  • To work with the People Business Partners on major organisational change programmes and other ad hoc projects where required.
  • Support People Business Partners with the facilitation of organisational design, workforce, and resource planning. Provide advice and guidance on the most complex or challenging people cases resulting from change.
  • Support and coach colleagues by giving constructive feedback and support the development of People Services Advisers in collaboration with Team Managers.
  • Proactively analysing data to highlight and hold informative discussions with managers, identifying areas of concern and find appropriate solutions in areas such as absence and performance to mitigate escalation to a formal case.
  • Accurately record interactions as required through the Case Management system.
  • Proactively assist in the development and continuous improvement of good internal team working and service provision and to continually develop skills and knowledge to maintain and improve personal performance.
  • Take responsibility for personal development and ensure your employment law knowledge is up to date.
  • Show pragmatism and support for the shared goals of the organisation, working collaboratively across People Services to improve the customer experience.

Essential Skills/Experience:

  • CIPD qualified to at least level 5, or working towards
  • Full working and up to date knowledge of Employment Law
  • Proven experience of advising on a variety of Employment related queries and situations.
  • Experience of working on major organisational change programmes
  • Excellent written and verbal communication skills
  • Good interpersonal skills, including active listening skills and the ability to respond to identified needs through the use of varied questioning techniques
  • Demonstrable track record of managing competing priorities effectively and utilising sound judgement to manage situations
  • An ability to deal with and follow documented information and procedures: using initiative in problemsolving, whilst recognising role boundaries
  • Be able to evidence a positive approach to customer service with the ability to communicate effectively with staff at all levels in order to build strong relationships
  • Proven experience of using a case management system, and ability to prioritise tasks within agreed service level timescales.


FS1 Recruitment is a UK-based recruitment agency providing solutions within the Sales, Marketing and Creative fields for permanent, freelance and contract positions please contact us to discuss one of our many positions.


Our sector experience includes working with a range of business-to-consumer (B2C) and business-to-business (B2B) companies within the Communications, Technology, Media, Leisure, Consumer Goods, Retailing, Food & Drink and Health & Beauty sectors for bothClient and Agency side throughout the UK.


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