Visual Merchandising Stylist
2 weeks ago
Summary
Visual Merchandising Stylist - Customer Assistant - Handforth
All the details
Visual Merchandising Stylist - Customer Assistant - Handforth
This is a Permanent vacancy for a
Visual Merchandising (VM) Stylist at Customer Assistant level at the Handforth store.
Contracted to 30.00 hours per week.
Expected to work flexibly across Early Morning shifts, Core Day shifts and Late Night shifts.
Standard Rate of Pay at £10.90 per hour.
Expected to work at height as per the nature of the role.
- All applicants MUST be at least 18 years of age _and_ be able to work the type of shifts detailed below. _
Required:
- Previous experience in VM Stylist work. A keen interest in Clothing & Home styling and visual aesthetics.
Working Pattern:
- Working Pattern for example ONLY and hours to be discussed with the Hiring Manager upon interview. _
Week 1:
Monday: 07:00-15:00
Tuesday: 07:00-15:00
Wednesday: 12:00-20:00
Friday: 07:00-15:00
Week 2:
Monday: 07:00-15:00
Tuesday: 07:00-15:00
Friday: 07:00-15:00
Saturday: 07:00-15:00
Purpose
To deliver a great shopping experience for their customers, putting customers before task every time
Champion new ways of working within stores through an open mindset and positive attitude
Complete tasks and processes that deliver 'best in town' standards
Serve and sell across all channels brilliantly well
Be the voice of our customer to help us continually improve
Key Accountabilities
Dress and style mannequins to agreed standard each launch and throughout the season as required
Deliver seasonal Window implementation
Deliver 'best in town' standards through presentation standards, VM Principles, availability and keeping the store clean and tidy
Works alongside C&H colleagues to ensure correct implementation of POS each season
Serve our customers efficiently and brilliantly well - on the shop floor and at service points
Skilled to utilise all digital tools and communication channels to do the job
Share customer and colleague feedback to help us do things better
Share knowledge and experience with colleagues to support others in building skill and confidence
Own their own learning & development and proactively access digital learning solutions
Know the daily sales targets, priorities, promotions & selling opportunities
Have great product knowledge to sell and recommend our products and services
Proactively engage with customers to understand their needs and make recommendations
Understand the store priorities and their part to play
Complete tasks with pace and in line with SOPs
Minimise cost and waste through good process practice
Follow safe and legal working practices
Key Capabilities
Understands how M&S operates, its strategy, future and the role they play
Committed to delivering excellent work fast with great attention to detail
Open to and acts on feedback, asking for this regularly
Sets performance objectives for self in conjunction with line manager and in line with business plans
Takes accountability for planning and managing own work efficiently to ensure objectives are met
Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
Effective at communicating their intentions to others; ensures communication is clear and simple
In control of their own reactions and considers how to share their perspective to create better reaction for team
Copes well with change and work challenges and recovers quickly from its impact
Builds positive relationships by being a good listener and getting to know people by establishing a connection
Technical Skills/ Experience
Comprehensive Styling skills which can be applied across instore visual elements and windows
Strong knowledge of Visual Merchandising principles
Contributing to store sales and cost control
Work across the store to get things done right first time within timescales
Comprehensive knowledge of customer shopping channels
Good level of product knowledge and services across the store
Up to date knowledge of the commercial operation and brilliant basics
Understand customer needs and spot selling opportunities
Adapting to change
Key Relationships and Stakeholders
Customers
Colleagues
Store Leadership
Wider Visual Teams
Regional Manager
Visual Lead
Visual Support
Store and Regional BIG
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