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Retail Sales Associate

4 months ago

Wilmslow, United Kingdom P J Bridgman & Co Ltd Full time

Bridgman is a leading quality, luxury furniture retailer with a 45-year heritage in British design. Bridgman’s vision is to move away from solely garden furniture but create a presence within and around the home year-round.

Working independently, the Retail Sales Associate is responsible for supporting the Showroom Manager with daily operations of the showroom, upholding Bridgman’s standards and ensuring that each customer visiting our showroom enjoys a 5-star experience. Also situated within the showrooms is the concession Snug Furniture Limited, and the Retail Sales Associate will additionally interact and close sales with these customers.

This is a part-time role, working 2 to 3 days a week. You will be required to work any additional hours and cover any annual leave for the showroom (as and when requested by the Regional Showroom Manager).

**Hours**: Minimum 15-24 hours a week (must be flexible)

**Salary**: from £11-12 per hour depending on experience (plus uncapped commission)

**Location**:Wilmslow
- **Benefits include**_ _a competitive base salary, commission structure, wellness-at-work schemes, and pension._

**Responsibilities and Duties**:

- Reporting to and working closely with the showroom manager.
- Managing an end-to-end sales process.
- Complete daily reports, along with ad-hoc reports when required.
- Deal with all customer queries efficiently, professionally, and consistently with store policy.
- Lead generation - contacting warm leads via telephone
- Liaising with key stakeholders within the business.
- Support with managing the showroom space and visual merchandising; adhering to brand guidelines.
- Upselling key items to customers.
- Professional retail experience in a sales advisor or supervisory position.
- Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace.
- A brand ambassador with in-depth product knowledge.

**Key Skills**:

- Experience managing a store independently.
- Luxury sales experience.
- A passion for delivering exceptional customer service.
- Excellent communication skills.
- Comfortable with working on your own and as part of a team.
- We believe the best team is a diverse team. It's the diverse, kind, and inclusive workforce behind Bridgman that makes us so special. We are committed to being an equal opportunities workplace and employer, this commitment begins with our recruitment process. We can assure all prospective applicants that they will not be discriminated against based on age, race, gender, religion, nationality, sexual orientation, gender identity, disability, or any other status protected by law._

**Job Types**: Part-time, Temporary contract, Fixed term contract
Contract length: 3 months

**Salary**: From £11.00 per hour

Expected hours: 23 per week

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- Store discount

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Commission pay

**Experience**:

- Luxury Retail sales: 2 years (required)
- customer service: 1 year (required)

Ability to Commute:

- Wilmslow, Cheshire (required)

Work Location: In person

Reference ID: Bridg2024RoyalTubridgeWells