Complex Pre-litigated File Handler

1 week ago


Bolton, Bolton, United Kingdom Keoghs Full time
This role offers an excellent opportunity to investigate Complex credit hire claims.

The role of the File Handler is to carry out complex & technical investigations on claims submitted from a specific opponent.

These claims will be pre-litigated claims with a value over £25,000.

The purpose of the role is to help our clients save hundreds of thousands of pounds each year in exaggerated and inflated credit hire claims.

This is a fantastic opportunity to become part of an incredible team and gain more experience in investigating credit hire claims with a view to successfully repudiating the claims.


Key Accountabilities

  • The role will involve dealing with a caseload of DA & NDA prelitigated credit hire files under the supervision of a Technical Supervisor.

The main aspects of the role will involve:

  • Review and analysis of files throughout the life of the case, and in accordance with the client guidelines
  • Develop and maintain client relationships, always keeping the client at the heart of every decision
  • Formulating an initial strategy whilst assessing all intel and KYO strategies
  • Undertaking telephone negotiations with third party Solicitors
  • Liaising with the insured where necessary
  • Ensuring 'actions' are carried out as per the task list within the Case Management System
  • Accurately completing management information processes (MI)
  • Feedback successful "kick outs" to the pre proceedings handlers as well as clients via outcome reports
  • Ensuring all files are kept within ISO 9001 guidelines
  • To ensure compliance with the SRA Standards & Regulations
  • Adhere to the Keoghs Values
  • Ability to work in target driven environment
Working Hours
35 hours per week worked 9am and 5pm Mondays to Fridays inclusive with 1 hour for lunch. This is a hybrid role working 1 day in the office and 4 days from home.

Experience, Skills and Qualifications

  • Experience of handling Credit Hire files with evidence of managing own case load
  • Education at least 5 GCSEs or equivalent are essential and a degree / LPC is preferable
  • Ability to use own initiative
  • Ability to plan and prioritise workloads
  • Excellent listening and verbal communication skills
  • Good telephone negotiation skills
  • Ability to follow work processes and keep to Strategy
  • Ability to recognise when sensitivity and tact are required
  • Ability to make decisions
  • Ability to remain calm under pressure
  • Good IT skills including Word, Outlook, and experience of a Case Management System preferred
  • Adhere to the Keoghs Values

Desirable:

  • Experience of handling PI claims
  • Knowledge of how to handle cases where indemnity may be an issue
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;
Keoghs values
We are connected
We are Dynamic
We are Innovative
We succeed together

Contract Type

  • Permanent

Area

  • Credit Hire and Recoveries

Sub Area

  • Complex Credit Hire

Office

  • Bolton
  • Parklands

Closing Date

  • 19 Apr 2024


  • Bolton, Bolton, United Kingdom SaccoMann Full time

    Sacco Mann are currently working with a highly regarded law firm on an opportunity for a Pre-Litigated Complex Credit Hire File Handler to join their busy team in Bolton.This is an exciting opportunity to join a well-known firm with a friendly working environment and high-quality training.


  • Bolton, Bolton, United Kingdom Keoghs Full time

    This role offers an excellent opportunity to investigate Complex credit hire claims. The role of the File Handler is to carry out complex & technical investigations on claims submitted from a specific opponent. These claims will be pre-litigated claims with a value over £25,000.The purpose of the role is to help our clients save hundreds of thousands of...


  • Bolton, Greater Manchester, BL1, Bolton, United Kingdom QED Legal Full time

    Pre-Litigated File Handler - Legal 500 Firm - Hybrid Working About the firm: A highly reputable, legal 500 firm have a fantastic opportunity for a Pre-Litigated File Handler to come and join their dynamic and collaborative Counter-Fraud team. This firm are widely recognised for successfully representing its vast array of general insurance clients over...


  • Bolton, Bolton, United Kingdom Douglas Scott Legal Recruitment Full time

    This role offers an excellent opportunity to join a renowned Legal100 firm at the top of their industry and add to their growing Complex Credit Hire team. The role of the File Handler is to carry out complex & technical investigations on claims submitted from a specific opponent. These claims will be pre-litigated claims with a value over £25,000. The...


  • Bolton, Bolton, United Kingdom Douglas Scott Legal Recruitment Full time

    This role offers an excellent opportunity to join a renowned Legal100 firm at the top of their industry and add to their growing Complex Credit Hire team. The role of the File Handler is to carry out complex & technical investigations on claims submitted from a specific opponent. These claims will be pre-litigated claims with a value over £25,000. The...


  • Bolton, Bolton, United Kingdom Douglas Scott Legal Recruitment Full time

    This role offers an excellent opportunity to join a renowned Legal100 firm at the top of their industry and add to their growing Complex Credit Hire team. The role of the File Handler is to carry out complex & technical investigations on claims submitted from a specific opponent. These claims will be pre-litigated claims with a value over £25,000. The...


  • Bolton, Bolton, United Kingdom Keoghs Full time

    Assistant File Handler Legacy - DiseaseThe Assistant File Handler (AFH) will be assigned to work with a Lead File Handler with a caseload of Hourly Rate NIHL, HAVS and CIC cases. Performing delegated tasks to pursue the progression/resolution of the case in the Complex Disease Litigation Department on fast and multi-track matter cases.Key Accountabilities...


  • Bolton, Bolton, United Kingdom Davies Group Full time

    Our credit hire team is the largest and longest-established in the UK, with over 200 colleagues, and acting for more Insurers & Broker clients than any other, but we don't do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly proud of our reputation and of the work we do with our clients in defeating...


  • Bolton, Bolton, United Kingdom CapeClarke Full time

    PRE LITIGATION FILE HANDLER RTA: Credit Hire File Handler Greater Manchester Salary 20K+ Excellent Benefits Package Hybrid working Career progressionThis is an amazing opportunity to join a top Legal 100 law firm, that is continuously growing and you will be specialising within the credit hire team.THE ROLEAs a Pre-Litigation file handler, it is not...


  • Bolton, Bolton, United Kingdom Keoghs Full time

    The NDA File Handler role involves working within a team of fraud specialists and legal support staff. The File Handler will run a caseload of Litigated RTA suspected fraud files on behalf of a cross section of insurance clients, working closely with sophisticated claims handlers acting without any Delegated Authority.The File Handler will work in close...


  • Bolton, Bolton, United Kingdom Keoghs Full time

    NIHL File Handler Legacy DiseaseTo handle own caseload of predominately litigated NIHL claims, in a supported team environment. To manage and progress claims in accordance with appropriate strategies to secure desired outcomes for clients at appropriate levels of profitability. The File Handler is required to have experience of NIHL claims and to demonstrate...

  • File Handler

    1 week ago


    Bolton, Bolton, United Kingdom Keoghs Full time

    To pursue settlement of a pre-litigation credit hire file as soon as practically possible, ensuring Client Guidelines are adhered to. It is important that the job holder can quickly review files and formulate an initial Strategy, commence early telephone negotiations with Credit Hire Organisations and liaise with Insurers where necessary.Key Accountabilities...

  • RTA File Handler

    2 months ago


    Bolton, Bolton, United Kingdom Time Recruitment Solutions Ltd Full time

    RTA Fee EarnerHybrid- 1 Day in office per weekBolton 25,000They are looking for someone to join the RTA litigated department to join the team as a 'Small Claims Track File Handler'. The file handler will have the responsibility of their own portfolio of litigated small claims track files under the guidance of a lead file handler with training provided. The...

  • RTA File Handler

    4 weeks ago


    Bolton, Bolton, United Kingdom Time Recruitment Solutions Ltd Full time

    RTA Fee EarnerHybrid- 1 Day in office per weekBolton 25,000They are looking for someone to join the RTA litigated department to join the team as a 'Small Claims Track File Handler'. The file handler will have the responsibility of their own portfolio of litigated small claims track files under the guidance of a lead file handler with training provided. The...


  • Bolton, Bolton, United Kingdom Keoghs LLP Full time

    The NDA Fixed Fee File Handler role involves working within a team of fraud specialists and legal support staff. The File Handler will run a caseload of Litigated RTA suspected fraud files on behalf of a cross section of insurance clients, working closely with sophisticated claims handlers acting without any Delegated Authority. The File Handler will work in...


  • Bolton, Bolton, United Kingdom Keoghs Full time

    Our credit hire team is the largest and longest-established in the UK, with over 200 colleagues, and acting for more Insurers & Broker clients than any other, but we don't do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly proud of our reputation and of the work we do with our clients in defeating...


  • Bolton, Bolton, United Kingdom Keoghs Full time

    Pre-Litigated File Handler Casualty Fraud - BoltonThe File Handler will manage a caseload of suspected fraudulent EL/PL cases on behalf of a number of insurance clients. The caseload will consist of pre-litigation cases that will either need to be triaged or handled through to settlement or litigation.The role provides an excellent introduction to EL/ PL...


  • Bolton, Bolton, United Kingdom Keoghs Full time

    Assistant File HandlerTo assist Lead File Handlers in handling mesothelioma and asbestos related claims. To manage and progress claims for the Lead File Handler in accordance with the strategies and action plan as determined by the Lead File Handler.Key Accountabilities Reviewing documents and preparing reports Dealing with disclosure Reviewing evidence...


  • Bolton, Bolton, United Kingdom Keoghs Full time

    To pursue settlement of a pre-litigation credit hire file as soon as practically possible, ensuring Client Guidelines are adhered to. It is important that the job holder can quickly review files and formulate an initial Strategy, commence early telephone negotiations with Credit Hire Organisations and liaise with Insurers where necessary.Key Accountabilities...


  • Bolton, Bolton, United Kingdom Keoghs Full time

    Our Casualty team based in our Horwich office are looking to recruit an Assistant File Handler.The Assistant File Handler will manage a caseload of EL/PL fixed fee cases on behalf of a number of insurance clients, working in conjunction with more experienced employees who will be involved in setting strategies and making liability decisions, as well as...