Casino Head Receptionist
2 weeks ago
THE ROLE
Are you looking for an exciting career while leading a great friendly team? If so, Rainbow Casino is the place you've been looking for.
You will be the first point of contact for phone enquiries and visitors to the Casino and will provide them with a warm welcome.
You will greet our customers and perform necessary checks to restrict access to people who are not allowed within our facilities ,e.g.
Under 18's as well as lead our receptionist team.WHAT WILL YOU BE DOING?
- Assisting in the creation of a welcoming, friendly and courteous environment
- Processing admissions in accordance with company procedures, legal requirements
- Greeting any booked parties as they enter the casino, liaising with the F&B department
- Completing daily reports & marketing promotions
- Completing rotas for the reception team
- Ensuring that reception team have a full knowledge of all current products and promotions offered by the company
- Liaising with all relevant departments and managers to ensure compliance
SUCCESSFUL APPLICANTS WILL HAVE:
- Previous experience within a similar role
- Excellent Customer service skills and telephone manner
- Strong written and verbal communication
- Must have the ability to work under pressure & meet deadlines
- Familiar with office software such as Word, Excel etc.
WHAT WE CAN OFFER YOU
- Competitive salary
- Full time hours (40hrs per week)
- Paid breaks
- Permanent contract
- 28 days holiday a year, pro rata
- Discounts in over 100 retail outlets and restaurants
- Company provided uniform
- Free city centre parking
- Possibility of Tips
Job Types:
Full-time, Permanent
Salary:
£25,168.00 per year
Benefits:
- Discounted or free food
- Flexitime
- Free parking
- Onsite parking
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Flexitime
- Holidays
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Bristol, BS1 5TY: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Shift availability:
- Night shift
- Day shift
Work Location:
In person
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