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Service Delivery Administrator

4 months ago

Ledbury, United Kingdom Essential Recruitment Full time
**Service Delivery Administrator

  • Ledbury**We are currently working alongside a rentals company, who are on the lookout for an outgoing, career driven, individual to join their team as a Service Delivery Administrator

Benefits

  • Monday to Friday 9am until 4pm with 1 hour lunch
- £11.42 per hour

  • Temp to perm
  • Onsite parking

Duties include

  • Service and sales support including processing inbound requests for customer orders, deliveries and collections.
  • Creating customer orders and collections using bespoke system
  • Arranging deliveries with haulage companies
  • Providing reports to management
  • Managing internal process systems to ensure fit for purpose, making recommendation for change where applicable
  • Updating customer accounts accurately and accordingly if needed
  • Service delivery planning with all customer enquiries, orders, collections changes, notes and other information as required.
  • Ensure that all Governance and Compliance requirements are adhered
  • General other admin duties, as and when required to various departments

Requirements include

  • Use of Microsoft Office and bespoke systems
  • Ability to prioritise workload
  • Previous experience working within an office based environment is essential
  • Must have good attention to detail
  • Must be both numerate and literate
  • Must have good communication skills and feel confident providing excellent customer service
  • Good understanding of financial systems would be desirable although not essential
  • This vacancy is being advertised by Essential Recruitment, an employment business_