European Operations Apprentice Level 3

2 weeks ago


Tilbury, Thurrock, United Kingdom Uniserve Group Full time
Established in 1984, Uniserve are the largest British privately owned international freight and logistics company in the UK.

Working with an unrivalled network of professional partners across the world, we are experts in all major Global trade markets and specialists in Europe, China, South East Asia, and the Indian Subcontinent.

We deliver value, expertise and reliability to our customers every day.


Our European team play a critical role in our road, rail and short sea freight operations, helping ensure that our clients' product moves successfully and smoothly from origin to destination on time whilst ensuring we meet their needs professionally, proactively and positively.


We have a number of Level 3 European Apprenticeship opportunities which offer a role within the team gaining operational experience alongside the wider sector exposure gained over 24 months as part of the Level 3 Supply Chain Practitioner Diploma Apprenticeship.

We pride ourselves in being able to offer continued development, growth and career pathways for our employees
- your successful completion of the apprenticeship provides the opportunity in promotion to Junior European Operator and then further career opportunities to explore across our Group.

Key Responsibilities:

  • Promote to both prospect and existing clients all Uniserve European services.
  • Understand and utilise One World as the main operating system.
  • Understand the accounting processes and show commercial awareness to maximise profitability.
  • Ensure good negotiation and contractual conduct.
  • Ensure estimates are allocated for all expected costs and our sales invoices are raised in a timely manner.
  • Ensure all files have been costed, charged and completed correctly.
  • Always protect the interests of the business and escalate any areas of concern to your Supervisors and Managers.
  • Receive bookings from Customers and liaise with our overseas partners and suppliers to arrange appropriate transportation.
  • Ensure all shipments are entered and up to date in our supply chain management platform, One World.
  • Plan and operate groupage, part load and full load trailers for both imports and exports.
  • Arrange collections and deliveries.
  • Prepare customs documentation for our customs department in Dover
  • Deliver excellent customer service to all our clients ensuring we are keeping them updated and meeting KPI's.
  • Complete administrative or operational tasks as assigned by your line manager

Skills, Knowledge & Expertise:

  • Excellent communication skills
  • Good attention to detail
  • Can do Attitude
  • Works well independently and part of team
  • Proactive and uses initiative
  • Organised

About Uniserve Group:

Established in 1984, Uniserve is the largest British privately owned international freight and logistics company. Working with an unrivalled network of professional partners across the world.

We are experts in all major Global trade markets and specialists in Europe, China, South East Asia, and the Indian Subcontinent.



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