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Dynamics 365 Functional Consultant – CRM/Customer Service/Sales Enterprise
2 weeks ago
Job Title: Functional Consultant / Technical Business Analyst
Company: Global Enterprise in the Legal Sector
- Join a brand new D365 development team
- Capture business requirements and translate them into functional specs
- Deliver global Dynamics CRM solutions in Customer Service and Sales Enterprise modules
- Work in a Peppermint, PaaS, and Azure environment
You should have:
- Extensive experience in requirements capturing and technical business analysis
- Expertise in D365 CRM Customer Service and Sales Enterprise modules
- Strong stakeholder engagement skills
- Great documentation skills, especially in functional requirements
- Knowledge of CRM systems integration, data migration, and testing
- Experience deploying D365 CRM solutions globally
- Exposure to Peppermint or similar solutions is a plus
- Knowledge of best practices in regulated environments
- Experience in legal or professional service domains
- Willingness to work in the office 3 days out of 10 (70% remote)
Salary: £65k-£71k + bonus + benefits
Location: London & 70% remote
Duration: 24-month fixed-term contract
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