Office Administrator

2 weeks ago


Wokingham, Wokingham, United Kingdom The Cowshed Charity Full time
This Job Description is neither final nor exclusive and the range of tasks would embrace

many incidents and situations which are not stated but require initiative and common sense

to be applied.

Job Title:
Office Administrator

Reports to:
Operations Manager

Salary:
£24,425 p/a

Date: 15th May 2024

hours:

  • Working hours are 9:30am to 5.00pm.
  • You will be working Monday-Friday. However, on occasion you may be asked to
instead work evenings and weekends if required by the needs of the charity.

PRINCIPAL ACCOUNTABILITIES:

  • Social Media Management:
  • Creating and scheduling updates for our website, ensuring timely
communication to our website provider.

  • Engaging with our online audience on social media platforms and
responding to inquiries and comments.

  • Administrative Support:
  • Answering the door and phone calls, providing a professional and welcoming
first point of contact.

  • Assisting the management team with various administrative tasks.
  • Facilities Management:
  • Maintaining the cleanliness and tidiness of the reception area.
  • Ensuring refreshments are stocked and replenished daily for visitors and
staff.

  • Responsible for unlocking and locking up the building, ensuring security
protocols are followed.

  • Communications:
  • Sending out letters to clients, partners, and stakeholders.
  • Assisting in the organisation of charity events.
  • Putting together and distributing volunteer and supporter newsletters to
keep them updated and engaged.

  • Procurement and Inventory Management:
  • Ordering necessary items from Amazon and other retailers as per the
organisation's needs.

  • Keeping track of and restocking stationery supplies to ensure smooth
operations.

SKILLS:

  • Focused on customer service and committed to achieving consistently high
standards.

  • Effective when working independently and as part of a team.
  • Excellent communication skills (in person, on the phone and in writing) and forms
good working relationships.

  • Handles and resolves conflicts in a constructive manner.
  • Shows flexibility and initiative.
  • Planning and administration skills.
  • Personal organisation and time management skills (able to manage a significant
number of concurrent tasks and objectives).

PERSON SPECIFICATION:

  • Competent in using IT.
  • Numerically proficient
  • Kind, nonjudgemental, and compassionate attitude.
  • Displays professionalism and confidence.
  • Calm under pressure.
  • Demonstrates drive and determination; hardworking and positive with a 'can do'
approach; likes challenges.

  • Full driving licence.
  • Kindly be aware that this position involves manual lifting, making it unsuitable for
individuals with conditions that restrict such physical activities.

We are committed to creating an inclusive and diverse work environment. We encourage

equality of opportunity in all aspects of employment.

Pay:
£24,425.00 per year

Benefits:

  • Free parking
  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Administrative experience: 1 year (preferred)

Language:

  • English (required)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person
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