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Account Specialist

3 months ago


West Malling, Kent, United Kingdom Commercial Services Group Full time

Account Specialist

£25,000pa

Hybrid/Kings Hill, Kent


Are you a self-motivated and pro-active individual with a keen interest in sales? KCS Procurement Services are currently looking for an Account Specialist to join their team.

This is an exciting opportunity for a confident individual with a customer focused mindset that thrives in a fast paced work environment.

As an Account Specialist you will account manage a targeted geographical area, with an existing customer base. Specifically contacting current and new customers using available data to grow business opportunities within our service offering.

In return we will offer you -

  • 25 days holiday, plus bank holidays
  • Never work a birthday again You receive an extra day off for it to enjoy however you wish
  • Generous discount scheme, including gym and retail.
  • Life assurance cover
  • Health cash plan initiative
  • A culture of progression and development
  • Plus many more perks

Key duties -

  • Build relationships with your customers to encourage retention and loyalty, ensuring regular contact offering an excellent and efficient service
  • Grow and sustain a reliable pipeline of contract opportunities, for both existing and new customers
  • Work collaboratively with our internal and external stakeholders to achieve your annual business and growth targets, through pipeline and closure of sales
  • Take ownership of queries, investigating and resolving these by liaising with customers and suppliers
  • Make outbound and receive inbound calls to meet our KPIs to and from education and corporate customers throughout the UK

What we need from you -

  • Demonstrable experience of working within a customer service based environment
  • Ability to prioritise and meet and exceed targets that are set for you individually but also as part of a team
  • Excellent oral and written communication, ensuring correspondence is accurate and understandable as well as professional
  • A proven track record of increasing revenue through generation of leads is desirable but not essential
  • Strong interpersonal skills and the ability to build solid working relationships

About Commercial Services Group


Commercial Services Group (CSG) is one of the largest providers of public sector and education procurement and support services globally, with revenues of c£600M, 1,800 staff across 25 trading brands, providing services ranging from: HR Services, IT Services, Energy, Education Resources, Procurement and many more.


Wholly owned by Kent County Council, CSG supports over 15,000 customers in 86 countries and collaborates with a supply chain of c1,000 suppliers.