Motor Claims Handler

2 weeks ago


Gloucester, Gloucestershire, United Kingdom Ageas Insurance Limited Full time

Job Title: Motor Claims Handler

Are you a resilient and motivated individual with excellent communication skills and a confident telephone manner? Do you enjoy problem-solving and multitasking? If so, Ageas is looking for someone like you to join their team as a Motor Claims Handler.


About the Company:

Ageas is one of the largest car and home insurers in the UK, providing services to over four million customers. They offer a thriving and innovative work environment, encouraging inclusivity and diversity in the workplace.


Main Responsibilities as a Claims Handler:
  • Manage a portfolio of fault and non-fault motor claims from start to finish, ensuring customer needs are met.
  • Handle claims according to policy cover, legal liability, and fraud regulations.
  • Communicate effectively with customers and third parties through various channels.
  • Proactively engage with external parties to progress claims efficiently.
  • Prioritize urgent cases and ensure high-quality service delivery.
  • Identify indicators of fraud and make informed decisions on claim settlements.
  • Complete all necessary administrative tasks.

Skills and Experience Required:

To succeed in this role, you should have strong communication skills, attention to detail, and the ability to multitask. You must be able to make decisions under pressure, influence others, and deliver excellent customer service. Computer literacy and a minimum C Grade in Maths and English are also required.


Benefits at Ageas:
  • Flexible working options, including part-time and job sharing.
  • 35 days of holiday allowance, with the ability to buy and sell days.
  • Wellness programs such as yoga and mindfulness activities.
  • Annual bonus schemes, competitive pension plans, and employee savings options.

Join Ageas:

If you want to be part of a winning team and contribute to a leading insurance company, consider joining Ageas. They offer a supportive and collaborative work environment where personal development is encouraged. Apply now to be part of this dynamic team


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