Move On Support Officer

1 week ago

Reading, Reading, United Kingdom 4Recruitment Services Full time

4Recruitment Services are seekingaMove on Support Officer to assist in the provision of a housing and support service for our client based in Reading.

The role involves flexible working, but you must be able to travel the office at least twicea week

The role will involve:

  • Supporting individuals in finding a new home through Homechoice or accredited landlords.
  • Supporting individuals to arrange moving to their new home.
  • Working with Rationalisation and Growth to ensure clients successfully claim their home loss and disturbance payments.
  • Ensuring that the support service promotes empowerment and independence.
  • Maintain a high level of specialised knowledge surrounding the specialism/s and client groups with the service.
  • Working with Rationalisation and Growth, Care and Support & Asset Services to ensure clients with specialist support needs are supported to the highest relevant standards and approaches.

DUTIES AND RESPONSIBILITIES INCLUDE:

  • Providing practical support and information to clients when entering the service and throughout their involvement with the service, e.g., assisting clients in placing bids through Homechoice, liaising with council accredited landlords, accompanying clientson viewings of potential new homes, the completion of tenancy agreements, welfare benefit claims, claiming homeloss and disturbance payments and preparing the clients to move to their new home.
  • Assisting clients with daytoday tenancy issues, payment of rent, claiming benefits, preparing for their move.
  • Undertaking assessments of the clients, working with them to identify the most appropriate housing solution for their needs.
  • Ensuring clients have access to relevant external support services.
  • Working with clients to agree and set goals and actions.
  • Meeting clearly defined client outcome targets through keyworking, support plans, risk assessments and other interventions.
  • Ensuring that opportunities for rehousing are integral to the support service. The aim being to enable clients to live as independently as possible.
  • Maintaining an accurate and timely record of all activities including the maintenance of a support planning database.
  • Sharing specialist knowledge with colleagues to ensure clients are supported appropriately and the service continually improves and meets the current needs and aspirations of clients.

ESSENTIAL REQUIREMENTS:

  • Court experience or eviction paper work experience
  • Experience of housing management
  • Experience of delivering structured moveon support in either housing or social care.
  • Experience in rehousing vulnerable clients
  • Computer skills upper intermediate is necessary. Spreadsheets, PowerPoint, Access, Microsoft word are essential
  • The role will need more than admin skills as role holder will have daily contact with residents that have complex needs
  • Good communications skills are highly required
  • Enhanced DBS Check

What we offer:

  • 24 hour one on one specialist consultant based within your geographical area
  • 4Recruitment Services Employee Benefits Programme
  • Our own dedicated payroll support ensuring you get the full benefits of your payment
**Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

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