Client Support Assistant

1 week ago


Reading, Reading, United Kingdom Page Personnel Secretarial & Business Support Full time

Client Support Administrator

  • Providing guidance to students and clients, strengthening client relationships
  • Maintaining student and client records, collecting the relevant information such as legal documents for compliance etc

Client Details

Client Support Administrator

-A rapidly growing training and education company which specialises in connecting with various companies and providing them with accountancy training and apprenticeships

  • Offices across the UK and has won multiple awards for the quality of their education
  • Based in a modern office located in central Reading with close access to the station
  • Train over 7,000 students each year

Description

Client Support Administrator

  • Act as the first point of contact for enquiries from students and their employers relating to course administration
and providing appropriate advice and guidance

  • Maintaining student and client records with course booking data, progress reporting and the documentation and
implementation of changes to study pathways

  • Liaising with regional FI centres in the coordination of administrative support for national clients.
  • Supporting Client Relationship Managers with data collection, implementation of programme changes and sharing
feedback / highlighting issues

Profile

Client Support Administrator

The client is looking for someone who:

  • Is able to be friendly and understanding over the phone, offering advice to the students
  • Understands the importance of both student and client relations, maintaining client relations is key to the company's success
  • Good verbal and written communication skills

Job Offer

Client Support Administrator

  • A salary of £25,000 p.a
  • A modern office located in central reading
  • A welcoming office environment


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