Credit Controller

1 week ago


Tamworth, Staffordshire, United Kingdom Page Personnel Full time
Temp to perm

  • Shared Service Centre experience needed

About Our Client:

Our client is a leading distributor with over 130 branches.

Your key responsibilities will be, but not limited to:

  • Dealing with high volume outgoing and inbound calls from customers and branches
  • Working closely with companies branches and external customer to resolve queries
  • Generation and sending of appropriate chasing letters when necessary
  • Placing accounts on stop/taking accounts off stop at the appropriate times
  • Liaising with Branch's and senior management regarding payment performance on accounts
  • Escalating as necessary to Regional Credit Manager/Branch Managers
  • Reviewing aged debt
  • Account reconciliation, query resolution
  • Ledger reviews
  • Cash allocation
  • Prioritisation and allocation of unallocated cash and unidentified payments

The Successful Applicant:

To be considered for this role you will have:

  • Knowledge and expertise of working in a similar role
  • Experience in a Shared Service Centre
  • Excellent communication skills
  • Show delivery of 5* customer service
  • Team player
  • Excellent negotiation skills
  • Excellent rapport and relationship building skills
This role is working from home, and going into the office once or twice a month in Tamworth.

What's on Offer:

Immediate start available

Hours are Monday - Friday 8am - 4pm, and 9am - 5pm (alternates)

Remote working (access to Tamworth office for team meetings required)

Permanent opportunity available

£26,000 pa
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