Billing Specialist

1 week ago

Manchester, United Kingdom SCC Full time

About The Role:

Role
:
Billing Specialist

Location
:
Stretford, Manchester (Hybrid - Monday, Tuesday
, Wednesday on-site, 2 days working from home available)

Contract Type
:
Permanent

Salary Package
:
To £27,000 (dependent on experience) plus Company Benefits

Why SCC?

  • An inclusive workplace
  • Excellent package: solid basic and company benefits
  • Hybrid working & core hours in line with role requirements
  • Career development and lifelong learning opportunities
  • Opportunity to join Europe's largest privatelyowned IT Company


As SCC continue to grow across the Document Services market, we now have an opportunity for a new colleague to join our highly collaborative Manchester team, to help us drive efficiencies on our customer site.

The role will allow you great personal development opportunities and the opportunity to join a global business.


Working as the Billing Specialist, as part of the on-site team, you will be responsible for the generation of invoices and for the resolution of any billing disputes, whilst liaising with both internal and external customers.


Key responsibilities:

  • Ensure accurate and timely billing of key customers on a monthly and quarterly basis.
  • Ensure billing is in line with customer contractual relationship. This includes complex billing processes across multiple devices and customers.
  • Set up and maintain new contracts within the system.
  • Capture, report and resolve billing disputes that arise and work closely with the sales and CRM teams to bring to conclusion.
  • Support and liaise with the Meter Readings Team to ensure readings are received accurately and regularly, and resolve any disputes arising from the customer following receipt of invoice.
  • Use actual or estimated meter readings to produce invoices based on contractual terms.
  • Work with management to produce monthly and quarterly accrual for unbilled items.
  • Ensure that all internal and external customer relationships are dealt with in a professional and friendly manner, always adopting a "right first time" attitude.
  • Produce reports and analysis to allow management to monitor service revenue performance, and customer trends and seasonality.
  • General administration support and any other reasonable duties that are required for your role.

Skills and experience:

  • Good working knowledge of Excel (advanced Level) and Microsoft Office suite (look up formulas/pivot tables a prerequisite).
  • Problem solving mentality with a right first time attitude.
  • An ability to demonstrate good time management skills.
  • Comfortable working as part of a team in a fastpaced environment.
  • Basic accounting knowledge would be beneficial but definitely not essential.

About Us:


SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences.

We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment.

No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.


If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.

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