Plant Hire Controller
2 weeks ago
Plant Hire Controller
Lankashire
Responsibilities:
- Coordinate and manage the daily operation of plant and pump equipment rental to ensure that all clients receive an efficient and effective service.
- Manage the rental fleet by ensuring all equipment is wellmaintained, serviced and ready for use.
- Respond to customer inquiries and handle customer complaints, ensuring all issues are resolved in a timely and professional manner.
- Plan and schedule deliveries, collections and maintenance of equipment, ensuring all customers' needs are met.
- Prepare and manage equipment rental quotes, invoices and contracts.
- Develop and maintain good working relationships with suppliers, customers, and colleagues.
- Keep accurate records of equipment, maintenance and rental agreements, and maintain uptodate knowledge of industry developments.
- Maintain health and safety procedures and ensure that all equipment is safe and compliant with regulations.
- Monitor stock levels and place orders for equipment and spare parts as necessary.
Requirements:
- Proven experience in a similar role, ideally in the plant and pump rental industry.
- Strong organizational and planning skills with the ability to prioritize tasks effectively.
- Excellent customer service and communication skills, both written and verbal.
- Ability to work well under pressure, be flexible and work well as part of a team.
- Good knowledge of health and safety regulations and procedures.
- Strong computer skills, including proficiency in Microsoft Office.
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