Current jobs related to Business Administrator-restart - Birmingham, Birmingham - Serco Plc

  • Business Manager

    1 week ago

    Birmingham, Birmingham, United Kingdom Seetec Business Technology Centre Full time

    Job RoleWe are seeking an experienced Business Manager to join our team at Seetec Business Technology Centre. As a Business Manager, you will be responsible for ensuring the efficient operation of our business and setting strategic goals for the future. Your key responsibilities will include identifying opportunities for collaboration and performance...

  • Business Manager

    7 days ago

    Birmingham, Birmingham, United Kingdom Seetec Business Technology Centre Full time

    Job RoleWe are seeking an experienced Business Manager to join our team at Seetec Business Technology Centre. As a Business Manager, you will be responsible for ensuring the efficient operation of our business and setting strategic goals for the future. Your key responsibilities will include identifying opportunities for collaboration and performance...

  • Business Manager

    1 week ago

    Birmingham, Birmingham, United Kingdom Seetec Business Technology Centre Full time

    Job RoleWe are seeking an experienced Business Manager to join our team at Seetec Business Technology Centre. As a Business Manager, you will be responsible for ensuring the efficient operation of our business, setting strategic goals for the future, and identifying opportunities for collaboration to improve performance. You will also be responsible for...

  • Business Manager

    1 week ago

    Birmingham, Birmingham, United Kingdom Seetec Business Technology Centre Full time

    Job RoleWe are seeking an experienced Business Manager to join our team at Seetec Business Technology Centre. As a Business Manager, you will be responsible for ensuring the efficient operation of our business, setting strategic goals for the future, and identifying opportunities for collaboration to improve performance. You will also be responsible for...

  • Business Administrator

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Morgan Parkes Recruitment Limited Full time

    Job Title: Business Administrator Salary: £23,000 Location: Hybrid, 4 days in office/1 from home per week Hours: Full Time Job Summary: Morgan Parkes Recruitment Limited is seeking a highly organized and detail-oriented Business Administrator to support our team in Birmingham Business Park. As a key member of our administration team, you will be responsible...

  • Business Administrator

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Morgan Parkes Recruitment Limited Full time

    Job Title: Business Administrator Salary: £23,000 Location: Hybrid, 4 days in office/1 from home per week Hours: Full Time Job Summary: Morgan Parkes Recruitment Limited is seeking a highly organized and detail-oriented Business Administrator to support our team in Birmingham Business Park. As a key member of our administration team, you will be responsible...

  • Business Support Officer

    3 days ago

    Birmingham, Birmingham, United Kingdom Hays Business Support Full time

    About the RoleWe are seeking a highly organized and detail-oriented Business Support Officer to join our Child Protection and Review Unit team. As a key member of the team, you will provide administrative support to ensure the smooth operation of the unit.Key ResponsibilitiesTake minutes during complex meetings and prepare meeting notes for...

  • Business Support Officer

    3 days ago

    Birmingham, Birmingham, United Kingdom Hays Business Support Full time

    About the RoleWe are seeking a highly organized and detail-oriented Business Support Officer to join our Child Protection and Review Unit team. As a key member of the team, you will provide administrative support to ensure the smooth operation of the unit.Key ResponsibilitiesTake minutes during complex meetings and prepare meeting notes for...

  • Employer Engagement Specialist

    1 month ago

    Birmingham, Birmingham, United Kingdom Shaw Trust Full time

    Shaw Trust fosters a culture of collaboration and inclusivity, recognizing the value of each team member within the organization.Role OverviewThe Restart initiative, a program managed by Shaw Trust, is dedicated to assisting individuals who have been unemployed for an extended period of 6 months or more in securing stable employment. As part of a wider...

  • Employment Support Specialist

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Seetec Business Technology Centre Full time

    About the RoleWe are seeking a highly motivated and empathetic individual to join our team as an Assistant Employment Advisor. In this role, you will play a vital part in supporting our participants to find and sustain employment.Key ResponsibilitiesProvide direct support to participants in their job search and identify opportunities for...

  • Employment Support Specialist

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Seetec Business Technology Centre Full time

    About the RoleWe are seeking a highly motivated and empathetic individual to join our team as an Assistant Employment Advisor. In this role, you will play a vital part in supporting our participants to find and sustain employment.Key ResponsibilitiesProvide direct support to participants in their job search and identify opportunities for...

  • Employer Engagement Specialist

    1 month ago

    Birmingham, Birmingham, United Kingdom Shaw Trust Full time

    About Shaw TrustShaw Trust is dedicated to fostering a collaborative and inclusive work environment, recognizing the unique contributions of every team member.Role OverviewThe Restart program, managed by Shaw Trust, is designed to assist individuals who have been unemployed for six months or longer in finding sustainable employment. This initiative, part of...

  • Employer Engagement Specialist

    1 month ago

    Birmingham, Birmingham, United Kingdom Shaw Trust Full time

    Shaw Trust is dedicated to fostering collaboration and inclusivity, recognizing the value of each team member within the organization.ObjectiveThe Restart program, a DWP initiative facilitated by Shaw Trust in Birmingham, aims to assist individuals who have been unemployed for over six months in obtaining sustainable employment. As part of Serco's supply...

  • IT Business Systems Administrator

    2 days ago

    Birmingham, Birmingham, United Kingdom Sacco Mann Full time

    Sacco Mann, Business Systems AdministratorWe are seeking a highly skilled Business Systems Administrator to join our team at Sacco Mann. This is an exciting opportunity to work with a leading professional services business in Birmingham.The Business Systems Administrator will play a crucial role in maintaining and developing the firm's core business systems....

  • IT Business Systems Administrator

    3 days ago

    Birmingham, Birmingham, United Kingdom Sacco Mann Full time

    Sacco Mann, Business Systems AdministratorWe are seeking a highly skilled Business Systems Administrator to join our team at Sacco Mann. This is an exciting opportunity to work with a leading professional services business in Birmingham.The Business Systems Administrator will play a crucial role in maintaining and developing the firm's core business systems....

  • Business Support Administrator

    6 days ago

    Birmingham, Birmingham, United Kingdom We Manage Jobs(WMJobs) Full time

    Business Support AdministratorWe are seeking a highly organized and proactive individual to provide administrative support to our members and team. As a Business Support Administrator, you will be responsible for providing advice and guidance on membership-related matters, coordinating events, and ensuring the smooth operation of our governance processes.Key...

  • Business Support Administrator

    6 days ago

    Birmingham, Birmingham, United Kingdom We Manage Jobs(WMJobs) Full time

    Business Support AdministratorWe are seeking a highly organized and proactive individual to provide administrative support to our members and team. As a Business Support Administrator, you will be responsible for providing advice and guidance on membership-related matters, coordinating events, and ensuring the smooth operation of our governance processes.Key...

  • Business Operations Manager

    9 hours ago

    Birmingham, Birmingham, United Kingdom Seetec Full time

    Business Manager Job DescriptionWe are seeking an experienced Business Manager to join our Restart Team at Seetec Pluss. As a key member of our team, you will be responsible for ensuring the efficient delivery of contracts and achieving strategic goals.Key Responsibilities:Deliver all contracts within your center(s) and meet contractually set KPIs across...

  • Business Operations Manager

    6 hours ago

    Birmingham, Birmingham, United Kingdom Seetec Full time

    Business Manager Job DescriptionWe are seeking an experienced Business Manager to join our Restart Team at Seetec Pluss. As a key member of our team, you will be responsible for ensuring the efficient delivery of contracts and achieving strategic goals.Key Responsibilities:Deliver all contracts within your center(s) and meet contractually set KPIs across...

  • Business Systems Administrator

    4 days ago

    Birmingham, Birmingham, United Kingdom BDO Full time

    Join Our Team as a Business Systems AdministratorWe are seeking a highly skilled Business Systems Administrator to join our team at BDO. As a key member of our Business Services & Outsourcing department, you will play a vital role in supporting the smooth operation of our data management systems.Key Responsibilities:Support the implementation and maintenance...

Business Administrator-restart

4 months ago

Birmingham, Birmingham, United Kingdom Serco Plc Full time

Base location Trigate house Oldbury, Hybrid working available working 1-2 days in the office.

Permanent role

Salary:
£30,000


Our Employment, Skills and Enterprise business provides support to citizens, from supporting the unemployed into sustainable work, to upskilling those with low or no vocational skills, so they can progress in work.

At Serco we are committed to supporting economic recovery post-Covid and are proud to be able to support the government's Plan for Jobs.

Along with our partners we are delighted to have been selected by the Department for Work and Pensions (DWP) to deliver the Restart employability programme.


As part of our Restart programme we will support participants on their journey to finding sustainable employment, enabling them to progress towards a more secure future.

The Restart programme will help people who have been unemployed for between 12 and 18 months get back into work, including those whose prospects for securing employment have been impacted by the Covid-19 pandemic.

We are expanding our team and have created a new role for a Business Administrator to help the quality assurance manager with monitoring a Variety tasks ranging from monitoring outcomes of participants to help with administrator petty cash to self delivery sites

The Business Administrator will:

  • Lead on manging the calculation of a range of financial outputs based on the Restart case management system and setting up templates to ensure reporting is consistent and efficient.
  • Example outputs includes calculation of Customer Service Standard (CSS) service credits and their flow down to supply chain partners (SCPs), calculation of the flow down of the monthly delivery fee and variable Job Outcome payments, calculating the effects of switches in caseload from one SCP to another, tracking of Job Outcomes from DWP to actual Job Outcomes.
  • These payments will be managed within a governance framework and the role holder will be supported by senior manager sand members of the finance team in the creation of the outputs above
  • Tracking and monitoring of Serco and SCP expenditure on Participant Costs.
  • The role will also involve oversight of the petty cash function in the locations where Serco selfdeliver
  • Working with the data analysts team to ensure the data is presented in an assessable way and so that it aligns with the performance information from the MI team.

Key accountabilities

  • Setting up templates to track and calculate the effects of CSS service credits and rebates on Serco and the flow down to SCPs. Presenting this to the appropriate governance board and following up on the actions decided.
  • Tracking Job Outcomes per the DWP reporting system and those recorded on our case management system. Tracking and reconciling differences.
  • Tracking standard accelerated JO payments from the DWP and the flow down of these to SCP,. Again, this will require setting up a template to manage efficiently and consistently. Presenting this to the appropriate governance board and following up on the actions decided.

Skills and Qualifications (Essential)

  • Ability to proactively manage own workload
  • Attention to detail and correct process
  • Have a high degree of flexibility in their approach to work
  • Identifies and solves problems
  • Ability to work under pressure to tight deadlines
  • Able to work both well on own and as part of a larger geographically dispersed team
  • Proactive with a 'can do' attitude
  • Meaningful and vital work:_ Working within a Strategic Partnership at Serco means that you'll play a critical role in ensuring that customers and stakeholders continue to receive the support that they need.
  • A world of opportunity:_ It takes a diverse team to support our out of hours and carers service and we're big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you'll find all the opportunity you need to evolve your career.
  • Great people:_ Councils are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the partnership.

What we offer

  • Up to 6% contributory pension scheme.
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • The chance to make a positive difference to the wider public.
  • Interesting, varied and enjoyable work.
  • A company that recognises your contribution.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.

We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services.

We are innovators,