Hire Controller

2 weeks ago

London, Greater London, United Kingdom cormac & co. Full time
BRANCH ADMINISTRATOR – Wetherby - Plant Hire

Role:
Hire Controller/Branch AdministratornLocation: Wetherby


We are seeking a dynamic Plant Hire Controller/Branch Administrator who can bring enthusiasm and expertise to a busy, productive hire desk in the construction industry.


This is a varied role, where no 2 days will be the same, in an exciting and fast-paced environment where hard work and dedication will be recognised and rewarded.


As a Hire Controller/Branch Administrator you will be part of a close-knit team who work seamlessly to ensure the clients have the industry's best possible customer service experience.


The successful candidate will be an excellent communicator at all levels, either in person or via the telephone, they will require strong IT skills, but preference will be given to candidates with a strong work ethic, the ability to multitask and a positive mindset.

If you fit the above criteria – we want to hear from you

Key Responsibilities:

nAssist in achieving/exceeding hire and sales targets.nWork safely and adhere to the Company's Health & Safety policy and procedures.nDealing with visitors, customers, and drivers with courtesy at all times.nMaximise hire & sales revenue opportunities with existing and new customers.nLiaising with customers, assisting them with their enquiries in a professional manner.nLiaising with the Company's Sales Representatives as necessary in relation to customer queries.nProcessing customer orders and advising of any shortfalls (leading to transfer of stock requirements).nUpdating equipment on the Branch stock computer system promptly and accurately.nPreparing quotations and estimates as required e.g.

on Low-Tech products, consumables and accessories.nEffective use of the Company's other computer systems to support the operation of the Branch.


Requirements:

nKnowledge of Hire Desk or similar essentialnKnowledge of Microsoft Office.nExcellent communications skills.nAbility to multitask and work within a busy environment.

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