Hire Controller

2 weeks ago


London, Greater London, United Kingdom Pertemps Full time £14

Hiring: Hire Controller
Location: Edmonton, North London
Salary: £13.50 per hour
Job Type: Temporary to Permanent
Schedule: Monday to Friday, 7 am - 5 pm (1-hour unpaid lunch break)

Are you ready to join a leading plant hire company in North London?
This company is all about top-notch machinery and equipment for construction and industrial projects. They're on the lookout for a dedicated Hire Controller to join their dynamic team.

Job Description:
- As a Hire Controller, you play a crucial role as the main contact point for customers. You'll be offering support and assistance over the phone to help customers choose the right products for their needs.
- Responsibilities include managing hire, sales, and service enquiries, sourcing equipment, and ensuring smooth operations.

Key Duties and Responsibilities:
- Customer Liaison: Manage hire, sales, and service enquiries with a focus on excellent customer service.
- Equipment Sourcing: Source equipment from suppliers to supplement the company's fleet and fulfill orders.
- Order Processing: Accurately process orders and coordinate stock allocation with operational colleagues.
- System Management: Keep the CRM and hire management system updated with relevant information.
- Administrative Support: Handle general administrative tasks like raising purchase orders and processing payments.

Requirements:
- Industry experience in a similar role.
- Previous experience in a high-volume hire desk role.
- Knowledge of plant, machinery, small tools, lifting, and safety equipment (Preferable).
- Excellent customer service skills.
- Ability to work independently.
- Proactive mindset with a knack for suggesting improvements.
- IT literacy, proficiency in MS Office.

Benefits:
- Competitive hourly rate of £13.50.
- Pension scheme.
- 20 days of holiday plus bank holidays, additional days for Christmas closedown.
- 24/7 employee assistance helpline for employees and their families.

This is an equal opportunity employer that values diversity and fosters an inclusive environment. Join a team that's committed to your success.


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