1st Line IT Support

2 weeks ago


Scunthorpe, North Lincolnshire, United Kingdom Principal IT Full time
1st Line IT Support

Location: Scunthorpe

Salary: £25,000 to £30,000

Principal IT is collaborating with a fast-growing company situated in Scunthorpe, with additional offices in Hull & Peterborough.

Our client takes pride in being a Microsoft Gold Partner, providing top-notch support. They are currently seeking a 1st Line IT Support Engineer to join them on a full-time basis.

This company has experienced significant growth during the pandemic with no signs of slowing down. To excel in this role, adaptability to various challenges is key. Responsibilities include collaborating with the Tech Fix team to resolve tickets and develop content to address and prevent future tickets.

  • Windows Server Environments
  • Office 365 environments
  • Active Directory/Azure Active Directory
  • Windows 10/Windows 11 Troubleshooting
  • Firewall Troubleshooting
  • Office 365 Backup Products

Essential Skills:

  • A strong passion for IT and technology
  • Prior experience in a similar IT support role
  • Excellent knowledge of IT products including Microsoft Windows Server, Core Infrastructure Server Hardware, Virtualisation, Exchange/Office 365, Azure, Security Solutions (such as Anti-Virus, Firewalls, etc.)

The Package:

  • 28 days annual holidays plus bank holidays
  • Outstanding training opportunities
  • Employee appreciation events
  • Fully funded social gatherings
  • Employee discount scheme

How to Apply:

If you are intrigued by this 1st Line IT Support Engineer role and keen to apply, please follow the link provided or get in touch with Principal IT directly.



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