Administration and Reception Apprentice

2 weeks ago


West Bridgford, Nottinghamshire, United Kingdom Archway Learning Trust Full time

SPECIFIC RESPONSIBILITIES
Under the direction and guidance of the Office Manager:

  • Provide a comprehensive reception service, taking queries from all stakeholders and dealing with general enquiries face to face or by telephone; taking messages or referring matters to the appropriate person.
  • To welcome visitors both internal and external into the organisation, ensuring the correct safeguarding procedure has been followed
  • Keep confiscated items stored securely. Returning them to the owner in accordance with the School Policy.
  • Enter and retrieve data relating to students onto the database and other software packages as directed.
  • Use the Academy communication system in order to ensure full effectiveness and efficiency;
  • Assist with student welfare duties, looking after sick students, liaising with parents / carers and relevant staff, dealing with complex student matters, investigate and resolve any lunch account queries.
  • Provide general administrative support e.g. photocopying, filing, faxing, complete standard forms, respond to routine correspondence.
  • Undertake other reasonable duties (with competence and experience) as requested, in accordance with the changing needs of the organisation.

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