Field Service/Administrator Coordinator

7 days ago


Droitwich, Worcestershire, United Kingdom Armstrong Integrated Limited Full time

Field Service Co-ordinator will help in coordinating and organizing field service operations for the gas transmission business unit.

Principal Accountabilities

  • Manage schedules of field service engineers and installation team
  • Plan field service activities for repair and maintenance
  • Coordinate with clients for field service operations, access, and deliveries
  • Organize spare parts for dispatch to field service engineers
  • Offer support to both internal and external customers
  • Prepare method statements and risk assessments for on-site activities

Key Tasks

  • Create quotations for clients
  • Process incoming orders
  • Coordinate the purchase of spare parts for inventory and client projects
  • Organize and schedule field service activities
  • Review engineers' job sheets and coordinate follow-up actions and quotations
  • Provide job reports to clients

- Maintaining engineers' van stock and calibrating test/installation equipment

  • Generate invoices for completed work
  • Ensure data accuracy for reporting purposes
  • Compliance with ISO 45001 and other industry standards

This is a summary of the primary tasks and duties of the role and not an exhaustive list. The job responsibilities may evolve to meet the organization's changing needs and the professional growth of the role holder.

Qualifications/Skills/Knowledge/Attributes

  • Strong interpersonal skills are crucial
  • Ability to work independently and as part of a team
  • Demonstrated time management skills
  • Previous customer service experience
  • Proficiency in computer skills including Microsoft Office suite

Hours Of Work

  • Monday - Thursday: 8:30am - 5:00pm
  • Friday: 8:30am - 2:00pm

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