Current jobs related to Customer Service Advisor - Droitwich, Worcestershire - Kingswood Mobility Group
-
Service Advisor
4 days ago
Droitwich, Worcestershire, United Kingdom Land Rover Droitwich Full timeJob IntroductionWe are seeking a highly skilled Service Advisor to join our Land Rover Dealership in Droitwich. The successful candidate will be responsible for delivering exceptional customer service and ensuring the smooth operation of our service department.Key ResponsibilitiesBooking customer vehicles for maintenance and/or repairs, and coordinating with...
-
Service Advisor
4 days ago
Droitwich, Worcestershire, United Kingdom Land Rover Droitwich Full timeJob IntroductionWe are seeking a highly skilled Service Advisor to join our Land Rover Dealership in Droitwich. The successful candidate will be responsible for delivering exceptional customer service and ensuring the smooth operation of our service department.Key ResponsibilitiesBooking customer vehicles for maintenance and/or repairs, and coordinating with...
-
Land Rover Service Advisor
2 weeks ago
Droitwich, Worcestershire, United Kingdom Listers Full timeJob IntroductionWe are seeking a highly skilled Service Advisor to join our team at Listers, a leading Land Rover dealership in the UK. The successful candidate will be responsible for delivering exceptional customer service and ensuring the smooth operation of our service department.Key Responsibilities:Provide expert advice to customers on vehicle...
-
Land Rover Service Advisor
2 weeks ago
Droitwich, Worcestershire, United Kingdom Listers Full timeJob IntroductionWe are seeking a highly skilled Service Advisor to join our team at Listers, a leading Land Rover dealership in the UK. The successful candidate will be responsible for delivering exceptional customer service and ensuring the smooth operation of our service department.Key Responsibilities:Provide expert advice to customers on vehicle...
-
Land Rover Service Advisor
7 days ago
Droitwich, Worcestershire, United Kingdom Listers Full timeJob OverviewWe are seeking a highly skilled Service Advisor to join our Land Rover dealership in Droitwich.Key Responsibilities:* Deliver exceptional customer service in a fast-paced environment* Work closely with the service team to ensure seamless customer experiences* Provide detailed information to customers regarding their vehicle's maintenance and...
-
Land Rover Service Advisor
7 days ago
Droitwich, Worcestershire, United Kingdom Listers Full timeJob OverviewWe are seeking a highly skilled Service Advisor to join our Land Rover dealership in Droitwich.Key Responsibilities:* Deliver exceptional customer service in a fast-paced environment* Work closely with the service team to ensure seamless customer experiences* Provide detailed information to customers regarding their vehicle's maintenance and...
-
Customer Service Representative
1 week ago
Droitwich, Worcestershire, United Kingdom Hewett Recruitment Full timeCustomer Service OperatorWe are seeking an experienced Customer Service Operator to join our team in the Kidderminster/Droitwich Spa/Worcestershire area. This is a temporary contract with the opportunity to move to permanent for the right individual.Duties & Responsibilities:Dealing with customers over phone, face to face and via email.First point of contact...
-
Customer Service Representative
1 week ago
Droitwich, Worcestershire, United Kingdom Hewett Recruitment Full timeCustomer Service OperatorWe are seeking an experienced Customer Service Operator to join our team in the Kidderminster/Droitwich Spa/Worcestershire area. This is a temporary contract with the opportunity to move to permanent for the right individual.Duties & Responsibilities:Dealing with customers over phone, face to face and via email.First point of contact...
-
Service Advisor
2 weeks ago
Droitwich, Worcestershire, United Kingdom Land Rover Droitwich Full timeJob OverviewWe are seeking a highly skilled Service Advisor to join our Land Rover Droitwich team. As a Service Advisor, you will play a crucial role in ensuring the seamless delivery of customer service, from initial contact to vehicle handover.Key ResponsibilitiesCoordinate the scheduling of vehicle maintenance and repairs, working closely with the...
-
Service Advisor
2 weeks ago
Droitwich, Worcestershire, United Kingdom Land Rover Droitwich Full timeJob OverviewWe are seeking a highly skilled Service Advisor to join our Land Rover Droitwich team. As a Service Advisor, you will play a crucial role in ensuring the seamless delivery of customer service, from initial contact to vehicle handover.Key ResponsibilitiesCoordinate the scheduling of vehicle maintenance and repairs, working closely with the...
-
JLR Service Advisor Role
2 days ago
Droitwich, Worcestershire, United Kingdom Listers Full timeJob IntroductionWe are seeking a highly skilled Service Advisor to join our Land Rover Dealership in Droitwich. The successful candidate will be responsible for delivering exceptional customer service in a fast-paced environment.Key Responsibilities:Provide high levels of customer satisfaction through effective communication and problem-solving skills.Work...
-
JLR Service Advisor Role
2 days ago
Droitwich, Worcestershire, United Kingdom Listers Full timeJob IntroductionWe are seeking a highly skilled Service Advisor to join our Land Rover Dealership in Droitwich. The successful candidate will be responsible for delivering exceptional customer service in a fast-paced environment.Key Responsibilities:Provide high levels of customer satisfaction through effective communication and problem-solving skills.Work...
-
JLR Service Advisor Role
5 days ago
Droitwich, Worcestershire, United Kingdom Listers Full timeJob OverviewWe are seeking a skilled Service Advisor to contribute to the success of our Land Rover Dealership in Droitwich.The ideal candidate will have excellent communication skills and be able to deliver high levels of customer satisfaction in a fast-paced environment.The successful candidate will be well-versed in providing exceptional customer service...
-
JLR Service Advisor Role
4 days ago
Droitwich, Worcestershire, United Kingdom Listers Full timeJob OverviewWe are seeking a skilled Service Advisor to contribute to the success of our Land Rover Dealership in Droitwich.The ideal candidate will have excellent communication skills and be able to deliver high levels of customer satisfaction in a fast-paced environment.The successful candidate will be well-versed in providing exceptional customer service...
-
JLR Service Advisor Role
2 days ago
Droitwich, Worcestershire, United Kingdom Listers Full timeJob OverviewWe are seeking a skilled Service Advisor to contribute to the success of our Land Rover Dealership in Droitwich.The ideal candidate will have excellent communication skills and be able to deliver high levels of customer satisfaction in a fast-paced environment.The successful candidate will be well-versed in providing exceptional customer service...
-
JLR Service Advisor Role
2 days ago
Droitwich, Worcestershire, United Kingdom Listers Full timeJob OverviewWe are seeking a skilled Service Advisor to contribute to the success of our Land Rover Dealership in Droitwich.The ideal candidate will have excellent communication skills and be able to deliver high levels of customer satisfaction in a fast-paced environment.The successful candidate will be well-versed in providing exceptional customer service...
-
Parts Advisor
3 weeks ago
Droitwich, Worcestershire, United Kingdom Listers Full timeAbout the RoleWe are seeking a highly motivated and experienced Parts Advisor to join our team at Listers VW in Droitwich. As a key member of our sales and service team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our parts department.Key ResponsibilitiesSupplying VW parts to the general public,...
-
Land Rover Service Advisor
1 week ago
Droitwich, Worcestershire, United Kingdom Listers Full timeJob OpportunityWe are seeking a highly skilled Service Advisor to support our Land Rover Dealership in Droitwich.Key Responsibilities:Deliver exceptional customer service in a fast-paced environmentWork closely with the service team to ensure seamless customer experiencesProvide detailed information on vehicle maintenance and repairsMeet and exceed sales...
-
Land Rover Service Advisor
2 weeks ago
Droitwich, Worcestershire, United Kingdom Listers Full timeJob OpportunityWe are seeking a highly skilled Service Advisor to support our Land Rover Dealership in Droitwich.Key Responsibilities:Deliver exceptional customer service in a fast-paced environmentWork closely with the service team to ensure seamless customer experiencesProvide detailed information on vehicle maintenance and repairsMeet and exceed sales...
-
VW Parts Advisor
3 weeks ago
Droitwich, Worcestershire, United Kingdom Listers Full timeAbout the RoleWe are seeking a highly motivated and experienced Parts Advisor to join our team at Listers VW in Droitwich. As a key member of our sales and service team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our parts department.Key ResponsibilitiesSupplying VW parts to the general public,...
Customer Service Advisor
3 months ago
_
Job Summary:
_
Join Our Team as a Customer Service Advisor
We are looking for a competent Customer Service Advisor to provide excellent service to our clients.
Through professional and efficient administration tasks you will navigate a customers account to provide them with a first class experience, ensuring the best outcome is achieved for the customer and the business.
By working as a team and utilising other departments knowledge you'll build on your own personal development understanding the customers needs.
Shift Patterns include, 8am-4pm, 9am-5pm and 10am-6pm which will rotate throughout the week.-
About Us:_
Kingswood Mobility Group is a leading provider of innovative mobility solutions that truly make a difference in people's lives. Our commitment to quality products and exceptional customer service has positioned us as industry leaders. We are a fast-paced, rewarding and engaging company that deeply cares for both our customers and colleagues.
At Kingswood Mobility Group, you'll experience a modern office setting, growth opportunities, regular social events, wellness programs and a lively atmosphere.
As the leading company in our field, we supply and install innovative bespoke products directly to customers in the comfort of their own homes.
Our team of dedicated professionals takes pride in delivering outstanding expertise and outstanding customer service.-
Key Requirements:_
- Have experience of working in a customer focused environment either over the phone or face to face.
- Excellent written and verbal communication skills
- Work to deadlines and can multitask.
- Able to work under pressure and go the extra mile
- Must be able to build rapport with customers on the telephone.
- Have a great telephone manner
Principal Accountabilities/Responsibilities:_
- Answering inbound calls from existing customers
- Ensure all customer records are kept up to date with the latest information regarding and customers account
- Liaise with other departments across the business
- Regularly update customers with new information relating to their account
- Maintain customer files in line with Company policy
- In the absence of the Customer Service Manager liaise with external agencies, I.E Trading standards, Alternative Dispute Resolution services and the Furniture & Home improvement ombudsman
- Assist with administration duties
- Monitor and record customer complaints
- Action requests given by the Customer Service Manager
- Any other duties as deemed necessary
Position:
Customer Service Advisor
Location:
Droitwich
Job Type:
Full-time
Hours of work: 35h/week
- Monday to Friday
Salary:
£22,880
Pay:
From £22,880.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- Onsite parking
- Referral programme
Schedule:
- Monday to Friday
Experience:
- Customer service: 2 years (required)
Work Location:
In person
