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Database Support

3 months ago


London, Greater London, United Kingdom Page Personnel Full time

As a Junior Category Department Support Specialist, you will play a crucial role in assisting the Category Department during a transition to new systems.

Your primary responsibility will be to provide administrative support and assist in leveraging data effectively within the department.
The company prides itself on its commitment to customer service and its innovative approach to retail strategies.
The key responsibilities of the

Junior Category Support Specialist:
Product Data Entry and Usage Support
Perform data entry tasks accurately and efficiently into new systems or databases.
Updating existing product details such as specifications and pricing in the database or inventory management system.
Identifying and correcting any discrepancies or errors in product data entries to ensure data integrity.
Removing outdated or redundant information from databases to maintain cleanliness of records.
Data Management
Assist in cleaning up existing data sets to ensure data integrity during system transition.
Help generate basic reports based on data provided by the Category Department.
Collaborate with team members to understand data requirements and assist in fulfilling data requests.
Participate in training sessions related to new systems and contribute to knowledge sharing within the team.
Collaborate with IT support teams or system administrators to troubleshoot basic technical issues related to new systems.
Support ad hoc data requests, provide actionable insights, and offer recommendations to stakeholders.
Suggest process improvements or efficiencies in administrative tasks or data handling processes.
Proactively seek opportunities to enhance data quality, accuracy, and usability within the Category Department.
Stay up to date with industry best practices, emerging technologies, and data analysis techniques.
Contribute to the documentation and maintenance of standard operating procedures (SOPs) for reporting and analysis processes .
The successful Junior Category Support Specialist will be:
Basic Knowledge of data analysis and reporting tools (e.g., Excel, Power BI).
Experience or familiarity with SAP software or other enterprise resource planning (ERP) systems.
Basic knowledge of customer service principles to assist internal stakeholders effectively.
Knowledge of key business metrics, KPIs, and performance measurement frameworks.
Proficiency in Microsoft Office suite (Excel, Word, PowerPoint).
Attention to detail for accurate data entry and record-keeping.
Previous experience in an administrative role (internships or relevant projects may be considered).
Prior experience in data analysis or reporting is advantageous but not required.
Experience working with databases or willingness to learn.
Exposure to supporting projects or teams through transitions is a plus.
Internships or coursework related to business administration or relevant field may be beneficial.
To find out what is on offer to the successful Junior Category Support Specialist please apply
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