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Medical Administrator
2 weeks ago
Are you looking for a new opportunity to work in a high achieving organisation that offers career progression and training opportunities? Willows Health is recruiting Medical Administrators to join our team.
Willows Health is the largest primary care provider in Leicester with over patients across 10 sites, with caring for the health of our patients being at the forefront of what we do.
Our mission is to revolutionise healthcare across Leicester, whilst providing quality healthcare by our expertly qualified executive team and clinicians to ensure that not only do our patients receive the right treatment, but also in a timely manner.
KEY RESPONSIBILITIES
- Working within a coordinated and efficient manner.
- Working accordance with the service specification and clinical key performance indicators.
- Direct patients to the appropriate healthcare professional within the practice, e.g. Doctor, Nurse Practitioner, Practice Nurse, Healthcare Assistant.
- Helping new patients register with the surgery providing the necessary paperwork and checking returned paperwork is complete.
- Handling telephone and face to face requests for appointments and making the appointments on the computerised appointments system.
- Advising patients of the results of routine tests.
- Receiving and checking repeat prescription requests. Printing repeat prescriptions.
- Calling patients to arrange for routine appointments, e.g. for immunisations, asthma checks, diabetes checks etc.
- Receiving and documenting payments for nonNHS services such as taxi medicals, HGV medicals, travel claim forms, some travel vaccinations, circumcisions etc.
- Photocopying, scanning and filing of paper records.
ESSENTIAL SKILLS
- Excellent communication skills
- Customer service experience preferably in primary care
- Has an understanding, acceptance and adherence to the need for strict patient confidentiality
- Ability to be a team player
- Good time management
DESIRABLE SKILLS
- Working within a GP surgery/primary care
- Experience using SystmOne
BENEFITS
- Working with a multidisciplinary and diverse team
- Opportunities to grow and develop within the organisation
- Sick pay after successfully passing probation period
- Full training provided on how to use GP surgery processes and systems
Job Types:
Full-time, Permanent
Salary:
From £9.50 per hour
Schedule:
- Day shift
Experience:
Medical Receptionist: 1 year (preferred)
Work Location:
In person
Application deadline: 03/04/2023
Reference ID:
MA140323
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