Macmillan Administrator
2 weeks ago
Position:
Macmillan Administrator
Location:
Brighton and Hove
Closing date: 24 May 2023
Role details:
Job title:
Macmillan Administrator
Location:
Brighton and Hove
Salary:
£22,369
Salary pro rata:
Yes
London allowance:
No
Hours per week:
33
Type of contract:
Permanent
Closing time:
12:00
Interview date:
macmillan-administrator/
Salary:
£22,369 per annum (pro rata to 33 hours per week £21,623)
Hours: 33 hours per week available (job share will be considered)
Location:
The post holder will work from Citizens Advice Brighton and Hove (CABH) offices in Hove Town Hall, with the option of some remote working
Line manager:
Projects Manager
Application deadline:
Wednesday 24th May, 12pm noon
Expected interview date:
Wednesday 31st May
Job outline:
We are looking for an empathetic and enthusiastic Administrator to support the smooth running of our Welfare Benefits Advice service, delivered in partnership with the Macmillan Horizon Centre.
You will need to demonstrate that you can be an effective first point of contact, sensitively engaging with clients and working effectively with partner organisations to deliver an effective and responsive service.
We want to work with people who are passionate about providing effective services to those most in needYou will:
- Process incoming referrals, provide gateway assessments for clients accessing the service and schedule appointments for advisers
- Act as the lead contact point for all enquiries relating to the service
- Provide administrative support to the advisers
All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.
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