Patient Safety Partner
2 months ago
The Patient Safety Partner (PSP) will work closely with the people in the Trust whose job is to keep patients safe.
They will act as the patient voice in meetings and help to develop projects and programmes aimed at making a patient's experience of the North East Ambulance Service (NEAS) even better.
The commitment to the role is expected to be one day per month to support NEAS's patient safety programmes.This may be two half days, and will be on a casual basis as agreed between NEAS and the PSP.
The PSP will use their lived experience to help us develop our safety programmes in the Trust.
The PSP should ensure that the Patient Safety Incident Group and the Patient Safety Group of which they are a member considers and prioritises the service user, patient, carer and family perspective and champions a diversity of views.
Further detail on specific roles are provided in individual task descriptions. These include the time commitment for specific roles and frequency of meetings where appropriate.
The PSP will need to comply with relevant policies and maintain strict confidentiality in respect to discussions and information where required.
We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.
Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.
We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.
Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".
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