Receptionist - Stafford

7 days ago


Cannock, Staffordshire, United Kingdom TotallyPLC Full time

About us
Totally was established to support the NHS and ensure that patients could quickly access the healthcare they need.

We partner with our healthcare commissioners across the UK & Ireland to deliver services that help them manage demand and reduce waiting lists.

We deliver services for, Urgent Treatment Centres, NHS 111, GP out of Hours and a National Clinical Assessment Service from our Urgent Care Division.


We have an exciting opportunity for a Receptionist to join our team based at County Hospital Stafford, on a bank or part-time permanent basis covering weekends and bank holidays.


Your day to day**As a Receptionist you will work with a team of clinical and operational colleagues, supporting in the safe running of our centres and projecting a positive and welcoming environment both in person and over the phone.


You will work in conjunction with GP's and Nursing staff to ensure appointments, bookings and visits are handled consistently and efficiently.


Qualifications, Experience & Training

  • 5 GCSE's including English and Maths OR NVQ level 2 or equivalent qualification and/or have significant relevant work experience.
  • Experience working in a fastpaced office environment.
  • Excellent customer service skills
  • Excellent communication skills
  • Patient focused
  • Multitasking capabilities
  • Ability to work to deadlines

Rewards & Benefits

  • 25 days annual leave (pro rate for parttime employees)
  • Perkbox (online discount portal),
  • 6% Employer Pension contribution,
  • Share save scheme,
  • Opportunities for career development,
  • Employee assistance program,
  • Virtual GP Services 24/7 GP Appointments,
  • WeCare Wellbeing
  • Totally plc addresses the challenges of increased demand on healthcare services by delivering highquality planned, urgent and insourced healthcare across the UK and Ireland._

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