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People Services Coordinator
1 week ago
People Service Coordinators / Project Coordinator
We're looking for dedicated individuals to join our team at Entain as People Service Coordinators or Project Coordinators. No prior experience in both roles is required, and we'll place you where your skills are a perfect fit.
Assessment Day:
We're excited to invite you to our assessment day happening on Thursday, 27th and Friday, 28th June 2024 at our Nottingham offices.
Business and Job Details:
Join our People Services & Operations Project team at Entain, where you'll play a key role in enhancing organizational effectiveness through agile practices.
- Engage with employees and managers through live chat and telephone support.
- Use the HR case management system to track and resolve people-related issues efficiently.
- Maintain accurate case records to ensure compliance.
- Identify process improvements within the team to boost efficiency.
- Stay updated on HR regulations and best practices.
- Support team goals by enhancing your skills and knowledge during quieter periods.
Who You Are:
- Have functional knowledge of the HR employee lifecycle.
- Experience in customer service.
- College or university degree, or equivalent work experience.
- Experience in HR Operations/HR Shared Services or Customer Service/Service Delivery roles.
- Experience with workflow and case management systems is advantageous.
- Excellent communication skills.
- Proactive team player with the ability to search for knowledge and information.
- Experience in dealing with complex queries and cases.
- Bring our values to life in all interactions.
What We Offer:
- Private medical insurance
- Pension scheme with company matching
- Life assurance
- Income protection
- Additional days off for personal and professional development
- Hybrid working options
- Various schemes for employee benefits
Join us at Entain and be part of a team where everyone's achievements are celebrated. We're at the forefront of sports betting, gaming, and interactive entertainment, driven by innovation and technology. Your role is crucial in shaping the future of entertainment and experiences.
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