Service Coordinator

7 days ago


Nottingham, Nottingham, United Kingdom TURNERFOX RECRUITMENT Full time

Service Coordinator Position at TurnerFox Recruitment

Location: Nottingham - Hybrid (2 days remote based) Mon-Fri pm
Salary: 24-25k

Are you ready to take on the role of Service Coordinator at TurnerFox Recruitment? If you enjoy working in a dynamic and fast-paced service environment, this might be the perfect opportunity for you. As a Service Coordinator, you will play a crucial role in ensuring the smooth operation of our service department by coordinating with Service Engineers, responding to customers, and maintaining operational efficiency.

  • Responsibilities:
    • Ensure all service and support calls are processed accurately and completed within SLA
    • Support Service Engineers in their daily operations and provide technical assistance
    • Interact with clients to address their needs and maintain positive relationships
    • Coordinate plant, spare parts, and equipment as necessary
    • Maintain maintenance schedules and ensure timely completion of work
    • Arrange technical support for engineers and clients in collaboration with suppliers
  • Requirements:
    • Experience in a busy service environment
    • Ability to manage and schedule a team of engineers
    • Background in customer service and working towards SLAs
    • Strong problem-solving and multitasking skills

If you are interested in this exciting opportunity, contact TurnerFox Recruitment today


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