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Care Coordinator
3 months ago
JOB SUMMARY The post holder will work within the PCN Team, providing coordination, administrative and support to the Clinical teams and other members of the PCN.
The post holder will work closely with Housebound Patients, Care Homes, General Practices, and existing services by providing administrative support, coordinating, and organising clinical rotas for the housebound nursing team, making sure to follow the Quality and Outcome Framework system (QOF) by helping the PCN provide good quality care to patients in their own homes or in a residential home.
The post holder will support the PCN to proactively identify Housebound/Care home patients who require an annual health check review under the QOF (Quality and Outcomes Framework) system.
ROLE OBJECTIVES:
The post holder, working closely with the PCN team, Care Coordinators, PCN Housebound Nursing Team, Learning Disability Nurse, GPs and existing community services will: Produce, maintain, and monitor the practice appointment system for the PCN Housebound Nursing team.
Carry out system searches to identify Housebound QOF patients.Support the Nursing Team, PCN staff and Practice manager with administrative work including contacting patients and booking appointments through an appointment system.
ADDITIONAL RESPONSBILITIES:
Produce, maintain, and monitor clinical rotas for PCN Housebound Nursing Team on a clinical system Managing Housebound group task for the PCN.
Liaise with patient and arrange routine appointments in an appropriate time frame, prioritising urgent appointments.Run clinical searches to identify Housebound/Care home patient who have a QOF indicator. Run reports to identify Learning Disability patients needing an annual health check. Identify Housebound QOF patient based on patient birthday month. Administrative support to all PCN housebound nursing staff including Learning Disability Nurse.
Establish own support mechanisms to enable structured reflection, including supervision, development of supportive networks mentoring and coaching.
Participate in and undertake supervision of colleagues on an individual or group Participate in the Divisional appraisal System and demonstrate the achievement of agreed personal objectives.
For more information, please see the supporting documents