Transport Assistant

1 week ago


Blunsdon Saint Andrew, United Kingdom 911 Staffing Ltd Full time
We are currently recruiting a Transport Assistant for a family run Logistics Company in the Swindon area.

What's in it for me:

  • Monday to Friday - No Weekends
* 9am - 5pm

  • Based in Swindon (SN2 area)
* £26K-£28K per annum, dependent on experience

  • Permanent role to start asap

About the Transport Assistant Role:
The role of the Transport Assistant plays a key part in supporting the smooth operation of the Traffic office. In this role, you will be responsible for the coordination of transport/driver schedules and other administrative tasks.

As part of this role, you will take ownership for ensuring efficient communication with drivers, customers and other depots to pro-actively manage delivery schedules and deal with potential issues.


Duties & Responsibilities:

  • Traffic scheduling - collaborating with traffic planners across the operation, schedule deliveries and co-ordinate the movement of goods and vehicles both efficiently and in line with customer requirements.
  • Communication / Problem Resolution - Communicate with colleagues, customers and drivers regarding changes to schedules or unplanned events with a view to resolve issues or challenges. Working closely with the customer service team, respond to customer emails and phone calls as required.
  • Compliance - Ensure adherence and compliance with all industry regulations and in-house policies and procedures.
  • Administrative Tasks / Record Keeping - Assist with the maintenance of accurate and up-to-date records in relation to transportation activities.
  • Sales Ledger Support / Collaboration - Assist the accounts/invoicing team by answering queries on deliveries, thus playing a key part in invoices being raised in a timely manner.

Experience / Key Skills Required:

  • Previous experience in a Transport or Logistics operation
  • Good computer skills including Microsoft Word, Excel, PowerPoint
  • Able to build good relationships with colleagues, customers and suppliers
  • Conscientious & detail orientated
  • Solution driven
  • Good interpersonal skills
  • Good team player
  • Persuasive and professional approach
If you would like to be considered for the Transport Assistant role apply today
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