Customer Experience Agent

1 week ago


Wath upon Dearne, Rotherham, United Kingdom G4S Full time

Location:
Wath Upon Dearne, Rotherham | Salary: £20,374.88 | Posted: 8 Feb 2024 | Closes: 7 Mar 2024 |

Job Type:
Full Time and Permanent |

Business Unit:
UK Facilities Management | Region / Division: UK & Ireland | Reference: 15323

ROLE RESPONSIBILITY:

Customer Experience Agent - Appointment Setting

Office Based - Unit 2 Callflex Business Park, Golden Smithies Lane, Wath-Upon-Dearne, Rotherham, S63 7ER

Free On Site Parking

Monday to Friday 37.5 hours per week, covering shifts between the hours of 8:00 am and 6:00 pm

Flexibility to cover some Sunday's required

Contract Type - Permanent

£20,374.88 per annum

Who We Are

  • Our G4S Customer Contact Centre in Wath Upon Dearne provides advice and support to the public on behalf of our clients. We have experienced rapid growth and are now a team of over 1400 people who spend their day helping people.

What's Involved:

  • Verify applicant details against existing records.
  • Conduct outbound calls to schedule appointments and update records as necessary.

THE IDEAL CANDIDATE:

Benefits:

While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;

  • Progression, training and development catered to you.
  • Charity work.
  • Refer A Friend incentives.
  • Company pension scheme with employer contributions.
  • G4S Life Assurance Scheme.
  • Subsidised healthcare plan.
  • Charity work
  • Match-IT and Payroll Giving.
  • Confidential Counselling Services.
  • 24/7 support specialising in health and medical.
  • Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
  • Free on site parking.
  • Free tea and coffee on site.
  • Morale and well being team.
- #LI-RG1

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