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Aftersales Coordinator

3 months ago


Birmingham, Birmingham, United Kingdom Workforce Staffing Ltd Full time

Job Role:
Aftersales Coordinator


Location:
Smethwick


Salary:
£28,000 per annum


Full time, permanent position, office based

Hours:
Monday to Thursday 8:00am - 5:00pm Friday 8:00am - 12:30pm (38 1/2 working week)


If you're looking for a great place to work, a friendly team and are fantastic at building rapport, we want to hear from you

Our client is a West Midlands based manufacturing company who have a new role for an Aftersales Co-Ordinator.
What's in it for you?

  • Full training on all products and services
  • Free parking onsite
  • Company pension

Day to day duties will include the following:

  • Validating warranty work (Around jobs per week)
  • Advising the best options for customers where possible
  • Liasing with the various aftersales companies to repair products and carry out warranty checks
  • Check UK and industry prices to ensure we have the most costeffective rates
  • Collect data to analyse performance opportunities
  • Working alongside the Parts department to ensure correct parts are shipped out for scheduled repairs
  • Process invoices from aftersales companies once work is complete
As a person you will need the following qualities and experience:

Required:

  • You are great at building rapport, with resilience and determination to succeed
  • You're polite and articulate, trustworthy, reliable and a good team player
  • You are highly organised and structured when planning your day
  • Strong IT skills
  • Previous experience within a similar role
Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you.

Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management.

We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

OFF22