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Aftersales Coordinator
3 months ago
Job Role:
Aftersales Coordinator
Location:
Smethwick
Salary:
£28,000 per annum
Full time, permanent position, office based
Hours:
Monday to Thursday 8:00am - 5:00pm Friday 8:00am - 12:30pm (38 1/2 working week)
If you're looking for a great place to work, a friendly team and are fantastic at building rapport, we want to hear from you
Our client is a West Midlands based manufacturing company who have a new role for an Aftersales Co-Ordinator.
What's in it for you?
- Full training on all products and services
- Free parking onsite
- Company pension
Day to day duties will include the following:
- Validating warranty work (Around jobs per week)
- Advising the best options for customers where possible
- Liasing with the various aftersales companies to repair products and carry out warranty checks
- Check UK and industry prices to ensure we have the most costeffective rates
- Collect data to analyse performance opportunities
- Working alongside the Parts department to ensure correct parts are shipped out for scheduled repairs
- Process invoices from aftersales companies once work is complete
Required:
- You are great at building rapport, with resilience and determination to succeed
- You're polite and articulate, trustworthy, reliable and a good team player
- You are highly organised and structured when planning your day
- Strong IT skills
- Previous experience within a similar role
Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management.
We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
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