New Business Coordinator

7 days ago


Oldham, Oldham, United Kingdom Resideo Full time

KEY RESPONSIBILITIES:

  • Act as the primary point of contact for new business customers, engaging with them from the initial onboarding phase until they are fully integrated into the company's systems and processes.
  • Investigate buying needs, disciplines, vendors and where the prospects currently purchase from, noting all key data in our CRM tool Salesforce
  • Set realistic timescales on turnaround times for new accounts and inquiries, working within the scope of the ADI business framework
  • Identify and resolve any challenges or issues that arise during the onboarding process, collaborating with the internal teams, such as technical support to ensure prompt and satisfactory resolution.
  • Issue price lists and welcome packs to new clients
  • Achieve monthly revenue, margin and exclusive brand targets
  • Participate and deliver on specified sales incentives and campaigns in line with the current business strategy
  • Proactively follow up on sales leads arising from exhibitions and campaigns
  • Provide accurate quotations and process orders.
  • Manage all sales opportunities within the CRM system and keep them up to date, taking relevant action as required to convert sales e.g. credit facilities, project pricing from vendors, etc.
  • Pivot to assist other business areas as required, from time to time

YOU MUST HAVE:

  • Administration and Sales experience
  • Customer experience
  • Commercial awareness
  • Communication skills
  • People skills
  • Critical thinking
  • Sales Skills

WE VALUE:

  • Attention to detail
  • Ability to handle processing endtoend
  • SAP or similar ERP experience
  • Strong Microsoft Office knowledge

What's In It For You:

  • Hybrid working environment
  • Quarterly bonus
  • Opportunity to progress within a global business
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