New Business Coordinator
7 days ago
KEY RESPONSIBILITIES:
- Act as the primary point of contact for new business customers, engaging with them from the initial onboarding phase until they are fully integrated into the company's systems and processes.
- Investigate buying needs, disciplines, vendors and where the prospects currently purchase from, noting all key data in our CRM tool Salesforce
- Set realistic timescales on turnaround times for new accounts and inquiries, working within the scope of the ADI business framework
- Identify and resolve any challenges or issues that arise during the onboarding process, collaborating with the internal teams, such as technical support to ensure prompt and satisfactory resolution.
- Issue price lists and welcome packs to new clients
- Achieve monthly revenue, margin and exclusive brand targets
- Participate and deliver on specified sales incentives and campaigns in line with the current business strategy
- Proactively follow up on sales leads arising from exhibitions and campaigns
- Provide accurate quotations and process orders.
- Manage all sales opportunities within the CRM system and keep them up to date, taking relevant action as required to convert sales e.g. credit facilities, project pricing from vendors, etc.
- Pivot to assist other business areas as required, from time to time
YOU MUST HAVE:
- Administration and Sales experience
- Customer experience
- Commercial awareness
- Communication skills
- People skills
- Critical thinking
- Sales Skills
WE VALUE:
- Attention to detail
- Ability to handle processing endtoend
- SAP or similar ERP experience
- Strong Microsoft Office knowledge
What's In It For You:
- Hybrid working environment
- Quarterly bonus
- Opportunity to progress within a global business
LI-HYBRID
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