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Operational Innovations Director/Senior Manager

3 months ago

Manchester, United Kingdom Foundation Recruitment Full time

We're currently recruiting for a Portfolio Operations Director (based in Manchester) to oversee a large retail portfolio, with some commercial office in the North of England.

You will be responsible for implementing the operational strategy, objectives, and business plan, ensuring a high-quality property management service. This role demands a focus on people management, best practice compliance, and the delivery of a world-class service experience.
Develop and implement the hard services operational strategy and business planning across the commercial property management portfolio.

  • Lead initiatives for customer service standards are upheld on-sites and ensure financial performance is maximised throughout the portfolio.
  • Manage and mentor RFMs and FMs throughout the UK and oversee compliance with health, safety, and environmental regulations.
You will have the opportunity to shape and implement strategic objectives in a leading property management company.

  • Collaborate with diverse teams and contribute to industry-leading innovations.
  • Engage in continuous professional development and mentoring initiatives.
Extensive experience in property management, particularly in multi-let sites and service charge budgeting.

  • Understanding of building infrastructure, operational engineering, and relevant statutory legislation.