Meeting and Events Executive

1 week ago


London, Greater London, United Kingdom Pullman London St Pancras Full time

We are looking for a FUN, PASSIONATE & EXTROVERTED Meeting & Events Executive who wants to join our FANTASTIC MEETING & EVENTS TEAM at a VIBRANT central London Hotel We have 312 bedrooms and 17 meeting rooms, including the Shaw Theatre.


Responsibilities:

  • Respond to enquiries from agents and clients within time limit and in a professional manner
  • Practice efficient and effective yield management in line with guidelines and maximize each and every sales opportunity
  • Prepare contracts and ensure maximum conversion of all business taken
  • To conduct showrounds for existing bookings and for new clients in a timely and professional manner
  • Ensure client receives a detailed event order in advance of their event
  • Produce and distribute weekly sheets listing forthcoming events
  • Receive feedback from the client during and after the event and resolve any client disputes and complaints in a professional manner and within guidelines issued
  • Maintain strong market awareness through competitor site inspections

Key Skills and Behaviours required:

  • Organisation and time management skills
  • Strong Communication skills both written and verbal
  • Administration and problem solving skills
  • Ability to work to deadlines
  • Customer focused
  • Attention to detail
  • Driven towards maximising sales and meeting departmental budgets
  • Understands and follows departmental SOP's
  • Professional and committed
  • Use of OPERA and Delphi system is preferable
You must have previous Meetings & Events experience in a conference hotel or venue.

Benefits

  • Three complimentary Bonus Breaks benefit from a free one or two day break in another Accor property in the UK each year
  • Employee benefit card offering discounted rates in Accor Hotels worldwide
  • Free meals on duty
  • Free access to hotel Gym
  • Up to 33 days of annual leave per annum

Salary:
£32,995 per annum

Job Types:
Full-time, Permanent

Salary:
£32,995.00 per year

Benefits:

  • Additional leave
  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Gym membership
  • Referral programme
  • Sick pay
  • Store discount

Schedule:

  • 8 hour shift

Work Location:
In person

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