Nhs 111 Health Advisor

1 week ago

Barking, Greater London, United Kingdom London Ambulance Service NHS Trust Full time
Do you want to make a difference?

Do you want to work for the best Ambulance service in the U.K?

Do you like working as part of a supportive and motivated team?

Would you like generous NHS Benefits for shopping, outings and holidays; 27 annual leave days (plus 8 days bank holiday) and NHS Pension?

Would you like to develop your career with the London Ambulance Service?

If you answered yes to these questions, then thisis your chance to come along and join our 111 Health advisor team

Shift patterns/hours available:

Evenings and Weekends -30 and 37.5 hours p/w.

You must be able to work between 16:00 to 02:00 on Weekdays (Monday to Friday) and between 06:00-02:00 on Weekends (Saturday and Sunday).

You will also be required to work 2.5 weekends out of 4.

Weekend Only - Only 15 hour p/w.
You must be able to work anytime between 06:00 to 02:00 every weekend (Saturday and Sunday)

Overnight -37.5 hours p/w only.
You must be able to work between the hours of 20:00 to 08:00 throughout the week. (Monday to Sunday) and you will be required to work 2.5 weekends out of 4.

For more information on our 111 Health Advisor role, please click below:

Using excellent communication skills, you will assist and prioritise patients, supported by computer software to ensure and deliver a quality driven service to our callers.

Providing advice or guidance under the direction or supervision of a health care professional, you will ensure appropriate support is given to our patients.

In this role, you will also liaise with other agencies and healthcare providers and learn the necessary skills to manage the more challenging calls and situations.


London Ambulance Service serves one of the worlds most dynamic and diverse cities and is the busiest ambulance service in the UK.

We handle over 1.9 million emergency calls from across the capital every year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service in South East and North East London that we estimate will respond to around 1.4million urgent care calls by the end of the year.


We employ over 8,000 people who work or volunteer, across London to respond to the health needs of over 8 million people who live, work and travel in the capital.


We work closely with our NHS partners and are commissioned by 32 clinical commissioning groups spread across 5 STPs and NHS England for our specialist services.


As the only pan-London NHS provider we have a unique opportunity to play a leading role in integrating access to emergency and urgent care right across London.

What We Can Offer You

  • A starting salary package of £25,838 p.a pro rata on completion of training.
  • Unsocial hours enhancements (In accordance to NHS Terms and Conditions Agenda for Change section 2)
  • Generous NHS Pension Scheme
  • 27 days annual leave(pro rata), plus additional bank holiday leave allocate
As a 111 Health Advisor you will have an excellent telephone manner and commensurate communication skills.

With experience of dealing with the public over the phone, you will be able to follow and interpret policies and procedures and have the ability to work under pressure and remain calm.


The Pathways course is a full time (37.5hrs per week) 5 weeks course with the first 3 weeks starting at 9 am and finishing at 5 pm.

Please note that the fourth and fifth week will be coaching/signing off (Monday to Sunday) which will consist of unsocial hours, weekends, late shifts, early shifts and bank holidays at any time between the hours of If successful for the role, it is imperative you attend the whole course and as such no annual leave will be granted (even if pre booked).


PLEASE NOTE:

During the first four week training period, you will receive a trainee salary of £20,463 (including Outer London High Cost Area Supplement).

This includes 75% of the pay band maximum of the fully qualified rate and 100% of the Outer London High Cost Area Supplement applicable.


After a 5-week training period, your starting salary will be £25,838 (including Outer London High Cost Area Supplement) rising to 27,285 (inclusive).

This salary will be pro rata if your contracted hours are part-time. In addition to this, there will be an unsocial hours payment dependent on rota.

  • Band 6 Sexual Health Adviser

    1 week ago

    Barking, Greater London, United Kingdom Barking, Havering and Redbridge University Hospitals NHS Trust Full time

    Job summary Open to applicants who do meet the full qualifications criteria but do not meet the full experience criteria will be considered as a 12-month training post, this would be subject to interview and in line with NHS Annex 21 / Salary reduction of 25% . The Integrated Sexual Health and HIV service provides over 20,000 Genitourinary Medicine...

  • Mental Health

    1 week ago

    Barking, Greater London, United Kingdom NELFT NHS Foundation Trust Full time

    In collaboration with our partners and service users across Barking & Dagenham, Havering Redbridge and Waltham Forest, NELFT has launched our Mental Health Transformation Programme and aim to radically transform our whole model of Mental Health care and support. Our intention is not just to redesign care pathways but to develop a new ethos and culture that...

  • Mental Health Nurse

    1 week ago

    Barking, Greater London, United Kingdom NELFT North East London Foundation Trust Full time

    Job summary Band 5 -Mental Health Nurse We are looking for a Band 5 Mental health Nurse to join the well established and innovative Lifespan Eating Disorder Service in North East London NHS Foundation Trust. There will be strong links and close working with the existing Eating Disorder team, with management and the clinical lead coming from the...

  • 0-19 Administrator

    1 week ago

    Barking, Greater London, United Kingdom NELFT NHS Foundation Trust Full time

    We are looking for experienced NHS administrator to work in the West Locality 0-19 team.The base for the post holder will be at Thames View Health Centre and Axe StreetThe post is available up to 35 hours a week.The post holder will support the Health Visiting and School Nursing team and will preferably have experience of working in the NHS and for a variety...

  • Senior Mental Health Practitioner

    1 week ago

    Barking, Greater London, United Kingdom NELFT NHS Foundation Trust Full time

    Joining NELFT means being part of a welcoming and supportive environment. The organization is CQC rated Good and is striving for an Outstanding rating. NELFT operates across North East London, Essex, Kent, and Medway, offering community and mental healthcare services to adults and children in these regions. NELFT is recognized for its award-winning equality...

  • Speech and Language Therapist

    1 week ago

    Barking, Greater London, United Kingdom Sanctuary Health Full time

    Sanctuary Personnel, a dedicated and award-winning recruitment agency with a TrustPilot score of 4.9/5 and nearly 300 reviews have an exciting opportunity available for an experienced NHS Speech and Language Therapist to join a well-established Speech & Language Therapy team based in Barking within the early years team.Specialism/Team: Early Years TeamJob...

  • Community Psychiatric Nurse

    2 months ago

    Barking, Greater London, United Kingdom Pertemps Medical Nurses Full time

    Before responding to this job advertisement, please ensure that you have the correct 'right to work' in the UK. As an agency we cannot sponsor visa's so any CVs sent without the correct 'right to work' or CVs sent from a 'WHO Red Listed Country' will be deleted without response Pertemps Medical Professionals are sourcing CPN's with NHS Experience for our...

  • Community Receptionist

    1 week ago

    Barking, Greater London, United Kingdom NELFT NHS Foundation Trust Full time

    Our Support Services Team in Barking and Dagenham are looking to recruit two part time Receptionists; Monday, Tuesday and Wednesday 9am to 5pm (22.5 hours) Thursday and Friday 9am5pm (15 hours).The role is for someone who is able to work on a busy reception, with the ability to stay calm and be able to multi-task. You will be required to cover sites across...

  • Band 6 School Nurse

    1 week ago

    Barking, Greater London, United Kingdom Atlantis Medical Full time

    2 x Band 6 School Nurses needed for Nursing and safeguarding duties. Liaison with agencies and attendance at meetings.Would consider Specialist Community Public Health Nurses. Qualified SCPHN School Nurses, or SCPHN Health Visitors with an interest in School Nursing.For between 3/5 days.Atlantis Medical is an established multi framework approved Healthcare...

  • Principal Clinical/Counselling Psychologist

    1 week ago

    Barking, Greater London, United Kingdom NELFT NHS Foundation Trust Full time

    Joining #TeamNELFT means you'll become part of a welcoming and supportive working environment. We're CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas. The...

  • 0-19 Administrator

    1 week ago

    Barking, Greater London, United Kingdom NELFT North East London Foundation Trust Full time

    Job summary We are looking for experienced NHS administrator to work in the West Locality 0-19 team. The base for the post holder will be at Thames View Health Centre and Axe Street The post is available up to 35 hours a week. Main duties of the job The post holder will support the Health Visiting and School Nursing team and will preferably have...

  • Band 7 Cbt Therapist

    1 week ago

    Barking, Greater London, United Kingdom Service Care Full time

    Are you a Cognitive Behavioural Therapist (CBT) seeking a new LOCUM challenge? Do you have previous experience working with Children suffering with Mental Health issues?Service Care Solutions are recruiting for a Band 7 Cognitive Behavioural Therapist (CBT) to support the CAMHS team for North East London NHS Foundation Trust.Job Purpose: Band 7 Cognitive...

  • CBT Therapist/Clinical or Counselling Psychologist

    1 week ago

    Barking, Greater London, United Kingdom NELFT North East London Foundation Trust Full time

    Job summary We are looking for enthusiastic CBT Therapists/Clinical or Counselling Psychologists to provide therapy to clients referred to the NHS Talking Therapies Barking & Dagenham team, a primary care service working within the framework of an IAPT service model . We are a dynamic and empowering team, and as such, the post holder will be expected...

  • Young Adult

    1 week ago

    Barking, Greater London, United Kingdom NELFT NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Young Adult (18 to 25) Mental Health Professional/Practitioner. You will have the opportunity to work along side CAMHS and Adult Mental Health services.Mental Health services are currently going through a 3 year transformation programme and the post holder will have the opportunity to be involved with the...

  • Conduct, Behaviour and Complex Pathway Lead

    1 week ago

    Barking, Greater London, United Kingdom NELFT NHS Foundation Trust Full time

    We are seeking a full-time Band 8a Senior Colleague to join our busy and dynamic CAMHS Team in Barking on a permanent contract. We have a growing and supportive therapy team, and we are looking for a combined (Conduct and Behaviour and Complex) Pathway Lead who is passionate about young people's mental health and wellbeing to join us in the delivery of high...

  • Camhs Practitioner Cyp-iapt Trainee

    1 week ago

    Barking, Greater London, United Kingdom NELFT NHS Foundation Trust Full time

    Our service has an exciting opportunity to join our team as a Recruit to Train Trainee, part of the Health Education England (HEE) funded Recruit to Train Programme in partnership with the Anna Freud Centre, University College London, and Kings College London. The post-holder will be training on the Children & Young People Improving Access to Psychological...

  • Systemic Family Therapist

    1 week ago

    Barking, Greater London, United Kingdom NELFT NHS Foundation Trust Full time

    Joining #TeamNELFT means you'll become part of a welcoming and supportive working environment. We're CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas. The...

  • Clinical & Strategic Lead Nurse CAMHS

    1 week ago

    Barking, Greater London, United Kingdom NELFT NHS Foundation Trust Full time

    Joining #TeamNELFT means you'll become part of a welcoming and supportive working environment. We're CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas. The...

  • Occupational Therapist

    1 week ago

    Barking, Greater London, United Kingdom NELFT North East London Foundation Trust Full time

    Job summary 'Are you a newly qualified or existing Band 5 Occupational Therapist looking for an exciting career opportunity in community mental health? If so, the Barking & Dagenham community Mental Health and Wellness Team (West) is keen to recruit you to one of our new teams. These provide multi-disciplinary community-based support for service users...

  • Senior Administrator

    1 week ago

    Barking, Greater London, United Kingdom NELFT NHS Foundation Trust Full time

    Band - Senior Administrator x2Join our team and help make a differenceThe service is very busy but it is enjoyable and rewarding and we are dedicated to upholding our values and supporting our staff. Good organisational skills Have excellent communication skills Be computer literate RIO user Minute taking skills Ability to multi task Able to use your...