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Customer Service Associate

2 months ago

West London, United Kingdom Tiger Recruitment Ltd Full time
A leading Foreign Exchange company are seeking a bright Customer Service Associate. You will be employed on an ongoing temporary basis for a minimum twelve months. You will be based near Victoria, in office three days a week and two days from home. Hours are 8:30 - 5:30 Monday to Friday.

WHAT YOU'LL DO
You will be supporting the team with client communication and administration. This role is intellectual and requires strong punctuality.

Day to day duties:

  • Client communication, phone, live chat, mailbox
  • Admin support for the relationship manager
  • Compliance, onboarding and verification checks
  • Calculating rates and percentages
  • Data entry and proof reading
  • Updating the database

WHO YOU ARE
You must have outstanding written and verbal communication skills, good numerical understanding and excellent client service skills.

Requirements:

  • University degree or equivalent
  • Fluent in English
  • Good use of Microsoft packages
  • Excellent commination, written & verbal
  • 6months+ office experience
  • Strong work ethic
  • Ability to multitask and prioritise workload
  • An interest in Financial Services
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