Senior Technical Writer

2 weeks ago


Belfast, United Kingdom Perforce Software Full time

Role:
Senior Technical Writer


Location:
Belfast, UK


Perforce develops DevOps tools that improve software quality and security as well as team productivity for several of the world's leading companies, such as PIXAR, CD Projekt Red, NASA, Verizon, Honda, NVIDIA.


Position Summary:

We are looking for a Senior Technical Writer for our Belfast office where you will primarily contribute to the documentation for the Puppet family of products, including Puppet Comply and the Compliance Enforcement Modules.

As part of a growing and dynamic company, you'll have excellent opportunities to learn and expand your career. You'll also be part of our global team of writers who are professional, supportive, and fun

Responsibilities:

  • Develop user information products and collateral to communicate to our customers what the product is, how to use it, and its capabilities. This includes documenting new features and enhancements and making incremental updates and corrections to existing information.
  • Develop plans to ensure you meet project deadlines, and coordinate publishing and distribution to correspond with product updates and releases.
  • Assess user requirements and identify conceptual weaknesses in the product and suggest ways to make things easier to understand and use.
  • Respond to feedback from both internal and external customers, assess and address their needs and requirements, and make relevant improvements.
  • Work closely with different teams such as product management, engineering, support, customer success, and professional services.
  • Gain a solid understanding of the product through handson experience as well as by participating in development meetings, interacting with developers, and reviewing design and customer requirements.
  • Review UX designs and provide input on text strings and messages visible in the product UI.
  • As part of a larger documentation team that is responsible for all products, help us define our information development strategies and work on strategic initiatives.

Requirements:

  • 8+ years of technical writing experience in a software development environment
  • Degree in the arts/humanities, and/or college diploma in Technical/Professional Writing, or equivalent
  • Proven technical writing skills, including the development of user, installation, admin, and command line documentation
  • Ability to simplify and break down complex concepts into easytounderstand, meaningful content that meets the audience needs
  • Ability to communicate effectively with diverse teams (for example, development, customers, sales, engineers), who may be remote and across multiple time zones
  • DITA, XML experience preferred
  • Experience working with image editing software such as SnagIt
  • Working knowledge of source control systems (Helix Core, Git, etc.)
  • Basic understanding of HTML and CSS
  • Experience working with code samples
  • Experience with an agile development process preferred
  • Experience with bug tracking tools, such as Jira, preferred
  • Experience with Oxygen XML Editor an asset
  • Experience with MadCap Flare an asset
  • Knowledge of Linux and Windows administration tasks an asset
  • Proactive problemsolving attitude and a strong desire to make a difference
  • Perforce is an equal opportunity employer. We value diversity and celebrate its strengths._


  • Belfast, United Kingdom Perforce Software Full time

    **Role: Senior Technical Writer** **Location: Belfast, UK** Perforce develops DevOps tools that improve software quality and security as well as team productivity for several of the world’s leading companies, such as PIXAR, CD Projekt Red, NASA, Verizon, Honda, and NVIDIA. **Position Summary**: Lisa Robertson, Director, Technical Writing at Perforce is...


  • Belfast, United Kingdom Perforce Software Full time

    **Role: Senior Technical Writer** **Location: Belfast, UK** Perforce develops DevOps tools that improve software quality and security as well as team productivity for several of the world’s leading companies, such as PIXAR, CD Projekt Red, NASA, Verizon, Honda, and NVIDIA. **Position Summary**: Lisa Robertson, Director, Technical Writing at Perforce is...


  • Belfast, United Kingdom Perforce Software Full time

    Role: Senior Technical WriterLocation: Belfast, UKPerforce develops DevOps tools that improve software quality and security as well as team productivity for several of the world's leading companies, such as PIXAR, CD Projekt Red, NASA, Verizon, Honda, and NVIDIA.Position Summary: Lisa Robertson, Director, Technical Writing at Perforce is looking for a Senior...

  • Technical Writer

    2 weeks ago


    Belfast, United Kingdom Napier AI Full time

    Napier is a new breed of financial crime compliance technology specialist. Our AI enhanced platform - Napier Continuum - transforms compliance from legal obligation to competitive edge. At Napier, our mission is to fight financial crime through automation & AI. We believe that by automating the detection and prevention of financial crime, we can make the...


  • Belfast, United Kingdom Bazaarvoice Full time

    **About Bazaarvoice** At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented...


  • Belfast, United Kingdom PGR Advisory Limited Full time

    Due to continued growth at PGR Advisory, we require an experienced technical report writer to work within our specialist Research and Development team. This exciting role will involve liaising with client companies to obtain technical project information and to understand their cutting edge technologies to collate and articulate into reports. Our client...

  • Technical Writer

    4 weeks ago


    Belfast, United Kingdom Sysdig Full time

    Sysdig is driving the standard for securing the cloud and containers. We created Falco, the open standard for cloud-native threat detection, and consistently contribute to open source software projects. We are passionate, technical problem-solvers, continually innovating and delivering powerful solutions to secure the cloud from source to run. We value...


  • Belfast, United Kingdom PGR Advisory Limited Full time

    Due to continued growth at PGR Advisory, we require an experienced technical report writer to work within our specialist Research and Development team. This exciting role will involve liaising with client companies to obtain technical project information and to understand their cutting edge technologies to collate and articulate into reports. Our client...

  • Bid Writer

    4 weeks ago


    Belfast, United Kingdom Graham Group Full time

    **About The Role**: **At GRAHAM, we’re not just one of the UK’s leading Total FM providers - we’re also a trusted partner, committed to enhancing the experience and making the lives of our clients’ easier. We are seeking a** **Bid Writer** **to join us to help us create a hassle -ree environment for our clients and engineers.** **Energised by...

  • Bid Writer

    3 weeks ago


    Belfast, United Kingdom Graham Group Full time

    **About The Role**: **At GRAHAM, we’re not just one of the UK’s leading Total FM providers - we’re also a trusted partner, committed to enhancing the experience and making the lives of our clients’ easier. We are seeking a** **Bid Writer** **to join us to help us create a hassle -free environment for our clients and engineers.** **Energised by...

  • Bid Writer

    2 weeks ago


    Belfast, United Kingdom Graham Group Full time

    About The Role:At GRAHAM, we're not just one of the UK's leading Total FM providers - we're also a trusted partner, committed to enhancing the experience and making the lives of our clients' easier. We are seeking aBid Writerto join us to help us create a hassle -ree environment for our clients and engineers.Energised by continued growth and boasting an...


  • Belfast, United Kingdom Invest NI Full time

    Editorial and Speech Writer ESW/24 Salary starting £42,315annum plus attractive pension The role The Editorial and Speech Writer will be key in helping us to tell our story to an audience of senior business leaders and politicians, in Northern Ireland and abroad, and to our staff. You will play a central role in supporting us, and the Economy Minister to...


  • Belfast, United Kingdom INVEST NORTHERN IRELAND Full time

    Here at Invest NI we are committed to supporting local businesses to help grow the local economy. We want to attract and retain the best people to allow us to do that and provide an environment that encourages you to be innovative and feel proud of the work you do. We are on the lookout for creative minds who excel in crafting innovative communication...

  • Bid Writer

    1 week ago


    Belfast, United Kingdom Whytematter Full time

    Whytematter staffing solutions are proud to be recruiting for our Client based in Cookstown. They are a professional construction company which operates throughout the UK and Ireland. They provide construction, property redevelopment and refurbishment services across various sectors. **Role & Responsibilities**: - Managing the full life cycle of the bid...

  • Grants Writer

    4 weeks ago


    Belfast, United Kingdom The Change Full time

    **Job Title: Grants Writer** **Location: Home-based/ Office in Belfast /Travelling may be required** **Salary: Starting £30,000** **Reports To: The Change Intellectual Property Services** **Our Mission** The Change Intellectual Property Services is a global innovation company at the forefront of technological advancements, dedicated to driving...


  • Belfast, United Kingdom Rapid7 Full time

    As cybercriminals become more sophisticated, we need to provide simple, yet powerful solutions to help our customers defend their digital environments. We are looking for a spirited Senior UX Content Designer to plan, track, and create connected learning experiences for our customers. We’re seeking a writer that deeply understands customer challenges and...


  • Belfast, United Kingdom Rapid7 Full time

    As cybercriminals become more sophisticated, we need to provide simple, yet powerful solutions to help our customers defend their digital environments.We are looking for a spirited Senior UX Content Designer to plan, track, and create connected learning experiences for our customers. We're seeking a writer that deeply understands customer challenges and...


  • Belfast, United Kingdom Rapid7 Full time

    As cybercriminals become more sophisticated, we need to provide simple, yet powerful solutions to help our customers defend their digital environments. We are looking for a spirited Senior UX Content Designer to plan, track, and create connected learning experiences for our customers. We’re seeking a writer that deeply understands customer challenges and...


  • Belfast, United Kingdom Rapid7 Full time

    As cybercriminals become more sophisticated, we need to provide simple, yet powerful solutions to help our customers defend their digital environments.We are looking for a spirited Senior UX Content Designer to plan, track, and create connected learning experiences for our customers. We’re seeking a writer that deeply understands customer challenges and...


  • Belfast, United Kingdom Bazaarvoice Full time

    At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content...